Video Tutorial: Overview Of The Call Contacts Page
Call contacts are the people that you'll be sending your calls to. The My Contacts page in the control panel is where you can add/delete/modify all of your
contacts. This tutorial gives you a brief overview of the entire page.
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Displaying Specific Call Groups:
On the My Contacts page there is a drop down in the top left corner of the page. If you have groups created with contacts in them, you can pick that specific group from
the drop down and it will display only the contacts in that call group. By default, the system will always show all your contacts no matter what call groups they belong to.
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Creating / Editing / Deleting Call Groups:
Under the drop down menu on the top left of this page, there is a link that says "manage call groups". That link will allow you to create groups, edit the names of existing
groups, or delete them all together. You can also create call groups when you add new contacts into the system.
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Adding A Specific Contact To A Call Group:
To add an existing contact to a call group, you simply need to check the box for that contact on the main My Contacts page. Once you have check the contact or contacts you
wish to add, click the "Add Selected To Group". From there, a pop up will appear and allow you to select the group you wish to add those contacts to. You will also be able
to create a brand new group to add them to.
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Removing A Contact From A Call Group:
If you'd like to remove a contact from a call group but still leave them in your contacts system, you need to click the edit pencil for the contact you wish to remove. When
you click this button, a window will pop up that lists the groups that user is associated with. From there, click the remove link next to the group(s) you would like to
remove them from.
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As always, if you need additional help with the this feature or anything else on DialMyCalls, please don't hesitate to contact our
support department.
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Get started using DialMyCalls today for free. Create an account and be setting up your group calls in
only a matter of minutes.
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