DialMyCalls.com - Video Tutorial: Overview Of The Call Contacts Page

FAQs & Video Tutorials
Some of the more popular questions users have along with video tutorials of how to use DialMyCalls.

Video Tutorial: Overview Of The Call Contacts Page
Call contacts are the people that you'll be sending your calls to. The My Contacts page in the control panel is where you can add/delete/modify all of your contacts. This tutorial gives you a brief overview of the entire page.

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Displaying Specific Call Groups:
On the My Contacts page there is a drop down in the top left corner of the page. If you have groups created with contacts in them, you can pick that specific group from the drop down and it will display only the contacts in that call group. By default, the system will always show all your contacts no matter what call groups they belong to.

Creating / Editing / Deleting Call Groups:
Under the drop down menu on the top left of this page, there is a link that says "manage call groups". That link will allow you to create groups, edit the names of existing groups, or delete them all together. You can also create call groups when you add new contacts into the system.

Adding A Specific Contact To A Call Group:
To add an existing contact to a call group, you simply need to check the box for that contact on the main My Contacts page. Once you have check the contact or contacts you wish to add, click the "Add Selected To Group". From there, a pop up will appear and allow you to select the group you wish to add those contacts to. You will also be able to create a brand new group to add them to.

Removing A Contact From A Call Group:
If you'd like to remove a contact from a call group but still leave them in your contacts system, you need to click the edit pencil for the contact you wish to remove. When you click this button, a window will pop up that lists the groups that user is associated with. From there, click the remove link next to the group(s) you would like to remove them from.

As always, if you need additional help with the this feature or anything else on DialMyCalls, please don't hesitate to contact our support department.

Video Tutorials
Watch our video tutorials and see exactly how to use the features available on DialMyCalls.

How To Setup A Group Call
- Call Setup For First Timers
- Quick Group Call Setup

Managing Your Call Contacts
- Overview Of Call Contacts Page
- How To Add New Call Contacts
- Creating & Managing Call Groups

Creating & Managing Recordings
- Create Recording Using Phone
- Upload Recording In WAV Format
- Use Text To Speech Tool

Call Reports
- Overview Of Our Call Reports

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