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Dial My Calls FAQs & Video Tutorials FAQs & Video Tutorials
Some of the more popular questions users have along with video tutorials of how to use DialMyCalls.

Video Tutorial: How To Add New Call Contacts
This tutorial shows you how to add new call contacts to your DialMyCalls account. There are 3 different ways that this can be accomplished and this video covers all 3 ways. You can also read the text below to help reinforce your learning.

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Adding Contacts Individually:
This is the option most people are going to use when adding new contacts to their account. You click the "Add New Contact" link on your My Contacts page for the control panel. From there you fill out the first name, last name, phone number, and email address for the contact. Only the phone number is required, the first name and last name fields are for you so you can easily manage and sort your contacts in the future. The email field is used for our email option which allows you to email your voice messages to your contacts as well as calling them; if you plan on using this free feature you should add include e-mail addresses, otherwise you can disregard it.
After you fill out that information, you can create a new call group or add that user to an existing call group. The call group helps keep all your contacts separated so when you place calls you can select an entire group to call rather than individual contacts.

When you have all that information filled out, you can click the "Add Contact & Go Back" which will add the contact and take you back to the contacts page. Or, you can click "Add Another Contact After This" and it will add the contact and pop up the window to add another contact. This is best option to use if you want to add multiple contacts in.
Adding Contacts Using The "Quick Add" Option:
This option lets you simply add phone numbers into your contacts list without any other fields. When you click the link, it pops open a window where you can phone numbers into the text field separated by commas or one phone number on each line. This is a great time saving option if you want to build a list fast and don't need the name or eemail address associated with them. You can quickly copy and paste as many phone numbers you want and add them to your contacts list in seconds.

This option also allows you to take advantage of the groups feature. It's a good idea to associate all the phone numbers you include in a group so that you can quickly call that entire group in the future.
Adding Contacts Using The Import Feature:
This is for people familiar with Excel or other database software and it allows you to quickly import complete lists of contacts right from any existing software you may have. When you click the Import link a box will pop up and you'll be able to download example files to structure your own databasee after. You also have the groups feature with this option and it's recommended you use it. If you have a question about using our import feature, please call our support department for assistance.
As always, if you need additional help with the this feature or anything else on DialMyCalls, please don't hesitate to contact our support department.
tv icon Video Tutorials
Watch our video tutorials and see exactly how to use the features available on DialMyCalls.

How To Setup A Group Call
- Call Setup For First Timers
- Quick Group Call Setup

Managing Your Call Contacts
- Overview Of Call Contacts Page
- How To Add New Call Contacts
- Creating & Managing Call Groups

Creating & Managing Recordings
- Create Recording Using Phone
- Upload Recording In WAV Format
- Use Text To Speech Tool

Call Reports
- Overview Of Our Call Reports

Get started using DialMyCalls today for free. Create an account and be setting up your group calls in only a matter of minutes.
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