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DialMyCalls Case Studies - VirtualSC (School Notification System)

VirtualSC - School Notification System [Case Study]


DialMyCalls offers a school notification system that is used by thousands of schools all across the United States and Canada. Schools rely on our service to send out a plethora of automated notifications such as report card reminders, snow day calls, weather alerts, parent notifications, academic reminders, and much more. Let's take a quick look at how Virtual South Carolina, a program of the South Carolina Department of Education, utilizes DialMyCalls:

Why Did VirtualSC Need a School Notification System?

VirtualSC needed to give their teachers the ability to easily send academic calendar reminders to all their students --- DialMyCalls was the perfect solution to handle the amount of teachers VirtualSC has employed.

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4 Ways to Improve Your Youth Sports League Today!

Top 4 Youth Sports League Improvement Tips

Running a youth sports league can be difficult. Whether you're a coach in charge of your school's youth sports programs, or a staff member at a third-party youth sports organization, you've got a lot on your plate.

This means that, all too often, youth sports leagues suffer from focusing only on the short-term. You're so focused on the next game, the next practice, or the next event that you have no time to think about long-term improvements to your league.

And we understand that - it's difficult to look ahead when there's already so much going on. So, to help take the pressure off, we've put together a list of four ways that you can improve your youth sports league and provide a better experience for all your little sportsmen and sportswomen!


Collaborate - Top 4 Youth Sports League Improvement Tips

1. Encourage Coaches to Collaborate

This is especially important if you're running a large youth sports league. If you can manage to get all of your coaches together to talk about coaching strategies, practice techniques, recommended drills, and other topics, you can increase the overall quality of your coaching - and this leads to a better experience for the kids in your youth league!

Don't encourage an atmosphere of hostility or competitiveness among coaches and their teams. You're there for the kids - and coaches in youth leagues should be more like camp counselors than drill instructors. Coaches are meant to help their kids improve and succeed, but at the end of the day, you're all on the same team.

So encourage coach collaboration in your youth league. It's especially helpful if you have inexperienced coaches in your league, who can always use advice from seasoned veterans.
A coach's dinner at the beginning of the season each year is a great way to do this - get every coach together, and they'll start talking shop almost immediately!

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DialMyCalls Changelog (June-July 2017)

DialMyCalls Changelog -- June-July 2017

DialMyCalls has implemented several development changes during the months of June and July to create a better user experience for our customers. Most of the changes were behind the scenes but a couple of them are improvements on existing features - please take a few moments to take a look at the current changelog below:

July 12, 2017 --

Access Control System Updates - DialMyCalls Changelog June-July 2017
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6 Reasons Your Business Should Be Using DialMyCalls for Surveys!

Top 6 Reasons For Your Business To Use DialMyCalls' Phone Surveys

If you're running a small business, you should be performing regular surveys to understand the experiences of your customers - that's just a fact. Surveys are one of the most powerful methods to obtain honest, truthful customer feedback, and track the overall performance of your business.

But what's the best tool to perform surveys? There are dozens of online platforms, but these can be difficult to use, and usually require quite a bit of effort on the part of your customers. That means that you're less likely to get much engagement - rendering your survey somewhat useless.

DialMyCalls, however, offers powerful survey functionality. By sending surveys via SMS text message and phone call directly to customers who have opted-in, DialMyCalls can provide an unparalleled level of consumer engagement, and allow your business to benefit from the feedback of your customers!

Read on, and learn about the top 6 reasons that your business should be using DialMyCalls for surveys.


Feedback - Business Phone Surveys

1. Get Honest Feedback From Past Customers

There is nothing more powerful than honest feedback from your past customers. Whether it's good or bad, customer feedback allows you to improve your business, and see how well you and your staff are doing.

And because DialMyCalls makes it simple and easy to obtain feedback from past customers, you can count on a strong engagement rate! Your customers will be able to quickly and easily respond to your surveys, and they'll give you the honest truth about how well your business is performing, and where you could improve.

By using this feedback - whether good or bad - to improve your business, you can gain a competitive edge in the marketplace, and have a better understanding of the overall performance of your company.

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4 Ways Auto Repair Shops Can Communicate Better With Customers

Top 4 Tips for Auto Repair Shops to Increase Customer Loyalty

If you're running an auto shop, you're probably looking for a way to increase your profits, gain a better reputation in your community, and win over loyal customers for life.

Communication is the best way to accomplish all three of these goals. By simply communicating with customers more effectively, you can ensure the success of your auto shop. Read on, and read about the top 4 ways you can increase your communication skills, and enhance customer loyalty - and satisfaction!


Listen - Auto Repair Shop Tips

1. Listen To Your Customers

The first thing you need to do is truly understand your customers. Let's face it - nobody really wants to come to an auto shop. From basic maintenance to full-scale repairs, most people view your business as an inconvenience.

Because of this, you should do everything you can to listen to your customers, and be honest and genuine when interacting with them. Empathize with their issue, and truly understand what they want from you.

This is the basis of all effective communication - listening. Listen to your customer, and they'll tell you what they want. This makes it easy to deliver services that will satisfy them, and increases the effectiveness of your communication!

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How to Retain Members in Your Gym

How to Retain Members in Your Gym

Many gym directors focus most of their efforts on the recruitment of new members - especially when it's summer, or the New Year swings around. This is important - many gyms rely on the profit gained from new members to continue operating.

However, just recruiting new members to your gym is not enough to ensure your success. In fact, most gyms and health clubs suffer from a 50 yearly "attrition" rate - meaning that around 50% of your membership will leave each year. Reducing this number is critical to maintaining profitability, and running a more successful gym.

Not only that, long-term members can be significantly more profitable to your gym. According to a 1990 study by Reichheld & Sasser, a 5-year member of a gym can be up to 377% more profitable than a new member.

Finally, the competition in the marketplace is getting stiffer. The number of U.S. gyms and fitness centers has been increasing at a steady pace. In 2008, only around 30,000 gyms were in operation across the U.S. Today, that number has increased more than 20%, to 36,000.

The numbers don't lie. To succeed in today's hyper-competitive world, your gym needs to focus on retaining members - not just recruiting new ones.

So to help you create a comprehensive membership retention system, we've put together 3 simple ways your gym can increase loyalty and retain more members.


Membership Incentives - Gym Member Retention Tips

1. Offer Incentives To Members

People like to feel appreciated - and if you offer long-time members incentives, they're much more likely to stick around. Providing incentives to members who stay active in your gym for a certain period of time is a great way to increase membership retention rates.

Here are a few ways you could offer incentives to your members:

  • Coupon booklets - Does your gym offer personal training, massages, or other club activities? Giving members a coupon booklet after a certain period of membership at your gym - whether in person, or via email or text - is a fantastic way to reward them, while still ensuring that they'll use your gym's services!

  • Run sweepstakes and giveaways - Using advanced SMS text message technology like DialMyCalls, it's incredibly easy to set up sweepstakes and giveaways for loyal gym members.

    You don't have to offer high-value rewards - things like workout gear, nutrition bars and supplements, and branded items are perfect. While the monetary value of these items may be low, your members will appreciate that you're engaging with them. And if they win, they're sure to become more loyal to your gym!

  • Set up contests for your members - Everybody likes a challenge, especially if they're rewarded for winning!

    Run a contest that helps encourage members to come in regularly. Events like signing in at the gym, attending a group fitness class, or participating in other club activities are rewarded with "points" - and whoever has the most points at the end of the month wins a prize!

If you choose to implement one of these techniques, you're sure to see membership retention climb. Your members will feel more special and recognized, and they'll keep coming back for years to come!

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