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DialMyCalls Case Studies – Let's Play Sports (Team Calling)

Let's Play Sports - Team Calling
 

DialMyCalls offers a  team calling system that is used by hundreds of sports leagues all across the United States and Canada. Leagues, Individual teams and coaches rely on our service to send out automated notifications such as game cancellations, team photo reminders, schedule notices, parent notifications, and much more. Let's take a quick look at how Let's Play Sports utilizes DialMyCalls:

Why Did Let's Play Sports Need a Team Calling Service?

Let's Play Sports needed an "idiot-proof" system to send out calls and texts to different regions for their sports leagues.

Why Did Let's Play Sports Choose DialMyCalls?

Let's Play Sports heard about DialMyCalls from someone using us for their gym memberships and decided to go with our service because of their recommendation.

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How Hotels Are Using Text Messaging to Deliver a Better Customer Experience

Top 7 Hotel SMS Text Message Tips
 

The hospitality industry has, historically, been somewhat slow to adapt modern technology. The size, scope, and relatively low profit margins of the business make it hard to adapt to change - even in large hotel conglomerates.

However, there's one area where hotels are using advanced technology to the benefit of both themselves - and their guests. SMS text messaging.

SMS broadcasting offers hotels a quick, easy way to send important information to their guests - and when implemented correctly, guests can also respond to hotel messages. This streamlines communications dramatically, and can lead to a much better customer experience.

Let's take a look at how hotels are using text messaging to increase communication capabilities, and improve customer satisfaction.

 

Reservation Reminders - Top 7 Hotel SMS Text Message Tips

1. Reservation Reminders

Most guests are not likely to forget about their trips - but reservation reminders are still a handy way to remind guests about their stay in your hotel, and offer them other value-added services.

You can ask guests when they anticipate arriving, whether they'll require a car to get them at the airport, if they're interested in having a beverage upon arriving at your hotel, and other basic questions.

These questions allow you to personalize their customer experience. In addition, sending a reservation confirmation via SMS makes it easy for a customer to access it when they actually check in. This reduces the burden on your front desk staff, and can help make guest check-ins more fast and efficient.

 

Event Alerts - Top 7 Hotel SMS Text Message Tips

2. Alerts About Upcoming Events and Specials

Whether you have a guest staying for work or play, chances are they're not totally familiar with the area. SMS text messages provide hotels with a non-intrusive way to inform guests about special events around town, shows that are popular among other guests, and other recreational activities.

You can even inform guests of things like the weather and traffic conditions every morning - this makes it easy for them to enjoy their stay, and plan for their day.

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DialMyCalls Case Studies – YMCA of South Florida (Nonprofit Notifications)

YMCA of South Florida - Nonprofit Notifications
 

DialMyCalls offers a nonprofit notification system that is used by thousands of nonprofit organizations all across the United States and Canada. Nonprofits rely on our automated calling and texting service to send out various notifications such as membership collection calls, fundraiser alerts, event reminders, volunteer outreach alerts, social club reminders, and much more. Let's take a quick look at how YMCA of South Florida utilizes DialMyCalls:

Why Did YMCA of South Florida Need a Nonprofit Notification System?

YMCA of South Florida had ~ 60% collections prior to signing up for DialMyCalls and wanted to increase that rate. DialMyCalls will send out messages when card on file is declined and can't bill for YMCA membership.

Why Did YMCA of South Florida Choose DialMyCalls?

YMCA of South Florida was referred to DialMyCalls by another YMCA in Orlando that uses us.

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DialMyCalls Case Studies – The Cosmopolitan of Las Vegas (Emergency Notifications)

The Cosmopolitan of Las Vegas - Emergency Notifications

 

DialMyCalls offers an emergency notification system that is used by tens of thousands of  organizations all across the United States and Canada. Customers rely on our emergency service to send various emergency notifications such as employee alerts, evacuation notices, extreme weather alerts, and much more. Let's take a quick look at how The Cosmopolitan of Las Vegas utilizes DialMyCalls:

Why Did The Cosmopolitan of Las Vegas Need an Emergency Notification System?

In the case of an emergency at The Cosmopolitan of Las Vegas, they wanted the ability to notify approximately 5,000 employees and partners quickly and efficiently.

Why Did The Cosmopolitan of Las Vegas Choose DialMyCalls?

The Cosmopolitan of Las Vegas liked the interface DialMyCalls offers as it was very easy to use. Our site was focused and specific on its functionality for their use.

What Features Do The Cosmopolitan of Las Vegas Utilize?

Ease of use has been critical since they have many admins at The Cosmopolitan of Las Vegas they had to train on our emergency notificaiton system.

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DialMyCalls Case Studies – Wilder Balter (Community Reminders)

Wilder Balter - Community Reminders

 

DialMyCalls offers a community reminder service that is used by thousands of neighborhoods and property management groups all across the United States and Canada. Communities rely on our service to send out important notifications to residents such as, road closure notices, rent reminders, event notifications, boil water alerts, property inspection reminders, and much more. Let's take a quick look at how Wilder Balter utilizes DialMyCalls:

Why Did Wilder Balter Need a Community Reminder System?

Wilder Balter had each property manager typing up messages and hand delivering them to residents which consumed a lot of time and resources. The search for an easier solution to notify all residents brought them to DialMyCalls' community reminder service.

Why Did Wilder Balter Choose DialMyCalls?

Wilder Balter liked the features that DialMyCalls offered. They love sending out a phone blast, hitting everybody without having to go door to door.

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Useful Ideas for Starting a Neighborhood Crime Watch Program

Top 5 Neighborhood Crime Watch Tips
 

Communities all over the United States have formed their own protection brigades against crime. These Neighborhood Watch Programs are designed to cut down on crime by having members of the community patrolling the streets. Fully supported by the National Sheriffs' Association, Neighborhood Watch Programs have been protecting our streets for over four decades.

Communities that are experiencing a sudden surge of crime will often band together to form a Neighborhood Watch program. If you are considering starting a neighborhood watch program in your community, here are a few tips to help get it off the ground:

 

Plan First Meeting - Top 5 Neighborhood Crime Watch Tips

1. Plan Your First Meeting

This is important to ascertain the level of interest in a Neighborhood Watch program from other community members. Include as many community members as possible, including renters, teenagers and local businesses. Successful Neighborhood Watch programs rely on members from all parts of the community.

 

Pick Captain - Top 5 Neighborhood Crime Watch Tips

2. Pick a Captain

This should be a respected community member who is willing to be in charge of the neighborhood watch program. Look for someone who is a self-starter and able to delegate assignments and tasks.

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