For businesses, communication is key. To reach your organizational goals effectively, it's important that everyone involved can communicate with one another. The internet, and especially the rise of mobile, has made communication more instant and more effective than ever before. Today, web and smartphone apps can supercharge your company’s internal communications, helping streamline your efforts to improve efficiency, productivity, and ultimately, your bottom line.
Versatile Options for Communication
Instead of relying on a company intranet, organizations can take advantage of a variety of programs designed for business communication. There are apps available for instant messaging, email-style message threads, and even sending out notifications via SMS text message or phone call. By leveraging more than one available app, businesses can streamline and enhance internal communications for better team cohesion and improved productivity.
Business Apps for Internal Communication
These nine business communication apps, available on mobile devices and desktop computers, provide a reliable and versatile way for employees to communicate effectively with one another:
Slack has quickly become one of the most popular project management and collaboration tools, especially for companies with remote workers. This cloud-based team communication app actually originated as an internal communication tool for a small game development company. Launched in 2013, it's now one of the most popular ways for internal teams to collaborate. Slack features chat rooms organized by topic, private groups, and direct messaging. Files, groups, and members are all completely searchable, making it easy to pull up previous conversations. It's available for web, iOS, Android, and Windows Phone. [slack.com]
HipChat is another popular team communication app, accessible from web or mobile anywhere in the world. It's available in a freemium version, but there's also an inexpensive paid version that adds extra features. Designed to integrate with Google Drive, Facebook, Dropbox, and other popular software, it's a versatile and affordable option that's a great choice for small businesses. [hipchat.com]
Basecamp bridges the gap between staff and clients. It's designed to make it easy for people in different departments within a company to share files and collaborate on projects. By consolidating internal communications, project management, and client relations in one place, it provides an efficient and streamlined solution for managing a variety of internal communication and collaboration needs. Basecamp's discussion boards eliminate the need for complex, hard-to-navigate email chains by consolidating discussion about a subject in one place. It also manages tasks and to-do lists for staff members. [basecamp.com][click to continue...]
Whether you're trying to send a personal SMS message to a friend or a business associate, or using a service like DialMyCalls to send SMS messages to high volumes of people, you've probably run into issues with your text messages not being delivered.
While DialMyCalls takes steps to avoid this, there are still a few rare situations that can cause SMS message delivery to fail.
In this article, we'll take a look at some of the most common causes that text messages may not be delivered, so that you may better understand how to best use DialMyCalls, and ensure that your messages are always delivered to the appropriate people.
1. Invalid Numbers
This is the most common reason that text message delivery can fail. If a text message is sent to an invalid number, it won't be delivered - similar to entering an incorrect email address, you will get a response from your phone carrier informing you that the entered number was invalid.
There can be quite a few reasons for this. For example, all messages being sent to U.S. telephones must begin with the country prefix "1" - if the international country prefix is not added, the message may fail to deliver correctly.
Other causes of invalid numbers include attempting delivery to landlines - landlines cannot receive SMS messages, so delivery will fail.
And, of course, SMS messages may fail if an individual's phone number is incorrect, disconnected, or otherwise invalid.
2. Carrier Filters
Similar to email, some cell phone carriers have implemented filter systems that can block spam, phishing attempts, and other unwanted messages. One of the primary ways that carriers block spam is by separating "A2P" and "P2P" messages.
P2P messages are messages sent between individuals - and they always have a valid alphanumeric senderID. These messages are likely to be delivered without being filtered.
A2P messages are messages sent from mass texting applications. Some carriers will "filter" these messages, and prevent them from being sent to individuals, in an attempt to prevent spam.
To avoid this, DialMyCalls uses advanced A2P routing to send messages through A2P-enabled routes. However, some messages may still be blocked if they contain certain keywords, though this depends on the specifics of each individual's carrier.[click to continue...]
It could be argued that communication is the basis of just about everything in our modern world - and this is especially true in the small business world. Strong lines of communication are absolutely essential to ensuring the success of a small business.
This includes both internal communication among team members, and external communication to customers, clients, and others. Great communication leads to a healthy company, strong growth, and success - while poor communication can often have the opposite effect.
In this article, we'll take a look at 5 reasons why your business should make great communication its number one priority. Read on - and change your business for the better.
1. Builds Better Relationships
Communication is the basis of relationship-building. Relationships are built and maintained by consistent, positive interactions with others. Effective communication skills and a friendly corporate atmosphere are both essential for this step.
Employees can be encouraged to enhance their communication skills through mandatory training sessions, and your HR department should also emphasize the importance of communication skills throughout the on-boarding process. Doing so allows all of your employees to be on the same page about communication - and provides a healthy environment in which relationships can be built.
Small businesses should also encourage communication from a top-down, corporate level. If you are running a business, you should make it clear that you are focusing on openness, honesty, and communication at a corporate level, and that you expect your employees to interact with you openly, just as they would interact with each other.
Doing so will help you build a strong corporate atmosphere of communication, and a relationship-based company that is tightly knit, loyal, and totally dedicated to their jobs.
2. Facilitates Innovation
How many great ideas have been lost because an employee wasn't able to talk about them? If your employees feel uncomfortable challenging your ideas - or presenting ideas of their own - your company will suffer, and innovation will stagnate.
Open, comfortable communication of new, innovative ideas is crucial for further business growth. A corporate atmosphere that encourages innovation and the sharing of ideas will enjoy massive benefits when it comes to innovation.
Every idea that an employee has for your business should be heard, whether it's a good idea or not. If employees feel free to share their innovative ideas - no matter how radical - free of judgment, you'll be shocked at how many interesting and useful ideas you can take advantage of to help grow your business.[click to continue...]
Voice broadcasting is an effective method of communicating with multitudes of people at one time. This is a must-have system for a business, especially one that regularly needs to send messages to their customers, leads, employees, and various vendors. Once you have this system in place, you will wonder how you ever functioned without it.
Voice messaging enables a higher response rate than using direct mail, yet it is as fast and inexpensive as sending emails. Additionally, it can be used to serve various purposes inside of your business by creating a new bridge of communication.
The benefits of voice broadcasting are vast, they cover all aspects of your business needs, from enticing new customers to maintaining a sufficient stock of goods. You will find this is an innovative method of growing your business.
1) Easy to Implement
There is nothing complicated about initiating a voice broadcasting system for your business. Choose a provider that operates online and you will not be obligated to add any software or hardware to your existing computer. Once you have created your account you will only need to add your contacts. After it has been set up, sending a message is as easy as logging in, recording your message and choosing the recipients.[click to continue...]
Geo-specific marketing is becoming increasingly important for small business owners. This is a strategy where you focus your efforts on the area that your business serves to get better sales results. By narrowing the target you are actually broadening your chances of becoming visible to consumers who will actually use your services or buy your products.
Local marketing is critical to business structures that are not able to offer their services globally. Doctor's offices, lawyers, or moving companies for example usually only work within a certain city. These businesses have to develop methods of standing out in search engines that are not being generated by individuals on the other side of the country. To do this, you have to use geo-specific terms for your website and pages.
What Are Geo-Specific Terms?
You know that most people now use the internet to find a service provider in their area, but think about the keywords they put into the search box. Put only "personal injury lawyer" and you are likely to see pages of results that span the entire country. Consumers streamline the process by also adding their city, giving Google more information to sift through. The search results are then more relevant to the actual individual conducting it.[click to continue...]
It seems like there's no rest for a small business owner. Whether you're keeping up with day to day things, or rushing to put out fires, there's always something to be done. It's easy to get overwhelmed by all the different aspects of running your own business, and that's why everyone is not an entrepreneur.
For many business owners, useful mobile apps have been a major benefit - apps aren't just for social media and ordering takeout. There are quite a few apps on the market that can make a big difference in your daily productivity, helping you streamline cumbersome tasks so you can focus on what matters. From financials to client communication, these 7 apps can help make your life as a small business owner a whole lot easier.
1) QuickBooks Online
Millions of small businesses worldwide rely on Intuit's QuickBooks software to accept payments, manage invoices, and handle payroll functions. Designed especially for small to midsize businesses, there's a reason why QuickBooks is the most popular choice for bookkeeping. Chances are, your business is already using it.
QuickBooks Online is a cloud service for QuickBooks that allows you to conveniently access your financials from anywhere. With apps available for Windows, iOS, and Android phones and tablets, keeping an eye on your checkbook has never been easier. Plus, with your data backed up in the cloud, you won't have to worry about losing any important files.
While QuickBooks Online is a paid service, it's worth the money. Plans range from $10-24 for the first six months, depending on your needs. If you're not sure, the service offers a 30-day free trial.[quickbooks.intuit.com]
Trello is a simple, streamlined collaborative task management software. With over ten million users worldwide, it's one of the most popular apps for project management. Trello’s design is based on the Kanban task management system, originally developed by Toyota in the 1980s for efficient supply chain management.
On Trello, each project is represented by a "Board", which contains multiple "Lists". On each list, you can create cards representing projects and tasks. Cards can be dragged and dropped from one list to the next as the project progresses through different stages of completion. This project management system works well for many different industries, from content creation to warehousing and logistics. [trello.com][click to continue...]
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