You may think that you are effectively communicating with your employees, but ask them and you’re probably in for a big surprise. It seems easy enough on the surface, but communication in a work environment is complex and often confused with talking. If your employees are continually not getting your point, or even underperforming, it is probably time to take an inward look at the ways in which you can improve on your communication skills.
Do You Know Your Audience?
Not every business model is the same, and different employees will relate to your communication efforts in some ways better than others. For example, in a business where the majority of your staff is young, a mandatory, after hour, two hour staff meeting is not going to be well received. Consider other forms of communication such as small group meetings, emails and even SMS text messaging.[click to continue...]
Now more than ever, the ways in which consumers are accessing services and products change in the blink of an eye. This means that a small business needs to be quick on their feet and flexible in order to keep up and keep a steady income flow. There are some people who think that starting a small business is not much more than setting up a website or opening the store's doors. They quickly find out that there is much more to it, and will lose everything they have invested quickly if they don't adapt right away. Here are some ways in which you can not only avoid that happening to your small business, but will help you to grow it to be successful.
1. Stay Organized
There is a lot to be done every day with a small business, and you need to be organized to stay on top of it all. Keep a detailed calendar of your daily tasks, as well as important due dates in the future. Something small like an appointment can be easily over-looked, but could seriously hurt your small business if you forget about it. Or imagine if you forget to order an important stock item for an upcoming holiday. You will never remember everything on your own, so get in the habit of writing down all you have pending, and look at the calendar often during the day.[click to continue...]
As we are entering a new realm of cloud-based internet services, we are seeing the disappearance of installed software. It is now believed that the convenience and ease of these on-line services will eventually lead to software being sold as a service as opposed to as a product.
This SaaS (Software as a Service) approach is being embraced by businesses and industries of every type and size for a number of compelling reasons:
When you use web-based software there are no upfront costs or investments needed - you no longer need to buy multiple software packages for all of the desktops used in your business. Ongoing costs are also minimized as the provider of your online service is taking care of any maintenance issues. With traditional software you might need to install additional hardware to support the program adding to the overhead.[click to continue...]
Medical practices are now estimating that yearly, they are losing up to $150,000 due to patient no-shows. In multi-physician facilities and clinics the amount can easily surpass $1 million. As one clinic reports that they had 14,000 no-shows over the course of one year, a staggering number that could be reduced by automated SMS text messages.
Regardless of the size of the practice, profits are being lost due to the overwhelmingly amount of patients who cannot keep an appointment.
Why Use SMS Text
The act of notifying patients of an appointment is a time consuming task when taken on by a receptionist or secretary. That time could be spent doing other pressing office work if the physician utilizes SMS text messaging as a tool to remind patients of upcoming appointments.[click to continue...]
It's spring time which means it's time to give your DialMyCalls account a good cleaning.
When was the last time that you checked contact list for numbers that you don't use anymore? Do you have recordings in which you created years ago still laying around? It's that time of the year again - Spring Cleaning 2012![click to continue...]
DialMyCalls' voice broadcasting service can be used by staffing companies around the country to send out staffing calls.
Staffing calls can be used to send out schedule reminders, notify employees (doctors, nurses) when shifts are open and if there are any emergencies that need to be dealt with, alerts can be sent out instantly. Staffing companies can set up an account with DialMyCalls and easily integrate our mass notification system into their existing scheduling manager.[click to continue...]
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