The new revolution of business has become faceless. With the amount of sales being done online and through phones it has become difficult to retain customers with a friendly smile and hand shake. Today's retail and service industry has to be creative and use modern technology to build and then retain a strong customer base. Not just one that keeps coming back, but one that will also feel so good about you that they refer you to their friends.
The most effective way of retaining customer loyalty is to gently remind them of your goods or services. This can be done discreetly and without being obtrusive using a customer notification system. Unlike push notifications, automated customer notifications can relay a sense of personalization that is more appealing in this cold computer age.
Let your customers know that you offer automated notifications via phone call or text message and have them opt-in to receive those messages. Opting in can be done via SMS keyword for text messages or by having them agree to receive the phone calls with a sign up form on your website or in your store.
The most obvious text message you can send to a group of your consumers would be to inform them of a sale or special offer that is just for them. To make yours stand out against your competitors make sure it has a personal touch.[click to continue...]
Any professional or personal service company can benefit from an appointment reminder service. The bottom line is a suddenly empty slot in your daily appointment calendar is hurting your bottom line. One easy way around this is by using an automated service that can remind them of the date and time scheduled for your next appointment.
The industry being hurt most by missed appointments is the medical industry. Patient no-shows and late call outs can be as high as 8%. Patients may not realize that they are costing you money when they don't show up because they are not considering the overhead costs that it takes to run your office. If you are finding that you have blocks of unprofitable free time throughout the day due to missed appointments, you should be considering implementing an appointment reminder service to help eliminate them.
Automated phone messages can serve as a reminder of the details of your scheduled appointment. The message should be short and to the point, mentioning the purpose of the appointment, the date and the time. You could also politely mention other useful information such as if they are a no-show how they will be billed.[click to continue...]
When a product is suddenly found to be dangerous to the public, getting that information out to the public quickly is of utmost importance. Especially when it involves food items. A product recall is enacted when the discovery of a safety issue or product defect is discovered. The public is then encouraged to return the product back to its producer.
As soon as a safety issue is detected, stores and distributors are alerted to remove the product from the shelves immediately. This process can take time as the initial notification is usually made as a press release. Manufacturing companies could do a better job of protecting consumers by broadcasting a phone call or text message to the affected outlets.
While not every business has access to live radio or T.V. during the day, they all will be accessible by phone. This makes the automated product recall notice a more viable means of communication during this critical time. Manufacturers who need to pull a product quickly can accomplish this more effectively with a phone call or text message.[click to continue...]
Learning how to organize and execute an effective meeting is a skill that is often overlooked by executives and managers. The end result being a large group of employees who walk away from the meeting without taking in any of the important points. A company meeting should be more than just an exchange of information, it should be used as an opportunity to inspire and motivate your employees to perform at a higher level.
Whether a general staff meeting, problem solving meeting or company goal meeting there is a basic outline a leader should be following to make it as much of a success as possible:
Who Is Invited?
Just like a party, you want to make sure that the right group or groups of employees are asked to participate.[click to continue...]
In addition to educating, disciplining and caring for children, teachers have the added responsibility of communicating with the parents of their students. As many teachers soon learn, this could be the most difficult part of their job. Parents can be hard to reach and when you do, it is often even harder to get them to commit to a face to face meeting. To get around this, more and more educators are turning to technology to help them get parents involved in their child's education.
What many teachers are finding now is that parents are more responsive to phone calls, text messages and emails then they are to notes sent home. We have all become accustomed to communicating this way, and teachers are learning to use these new methods to their advantage. Try these ideas to help build a strong line of communication with your student's parents:
Start the School Year Off on a Positive Note
A positive message sent home at the beginning of the term will help set the tone for the entire school year. At the end of the first week send out a welcome announcement highlighting how excited you are about the new class of children and some of the projects you have planned during the school year. You can use a school notification service like DialMyCalls to accomplish this easily.[click to continue...]
A community by definition means a social group who share a common locality. As a landlord it is to your benefit to promote the social side of your community. This helps to build strong ties that bind the residents together and keeps your rental turnover low.
The Decline of Community
Technology has had a strong negative impact on physical communities all over the world. People have become more accustomed to building strong ties online, while forgetting about the person living right next door. You can use this trend to your building's advantage by setting up a social network page where your tenants can begin to get to know one another in an environment they are already comfortable with.[click to continue...]
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