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How Did Americans Communicate in 2016?

  We live in an age with a diversity of different communication options available to us. With one device, we can call, text, IM, email, or video chat with almost anyone within seconds. But just because many options are available doesn't mean that many options are in use. Though most of us can admit to using multiple forms of communication on a regular basis, broad trends illustrate that some forms of communication are more popular than others – and those preferred methods are starting to evolve. So what did 2016's activity say about the state of communication by Americans? And what can we expect to see in the near future?   Advantages of Understanding Communication First, it's important to understand why communication trends are so important. When you understand how your customers are communicating with each other, you can: Build a better marketing strategy – The first benefit here is

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