Running a business effectively can be very difficult. If your organization is large, chances are that your employees won’t always have the opportunities that they need to express their opinions, concerns, complaints, and new ideas regarding your organization. This is an unfortunate consequence of growth – as the size and the complexity of a company increases, it becomes more difficult to establish effective lines of communication through which lower-ranking employees can contact managers, executives, and other people who control corporate decision-making and policy. Even in smaller companies, employees often don’t feel comfortable talking to their superiors about problems they may have with other employees, customers, or their work environment. Often, an employee will be afraid of being punished by a superior for bringing problems to their attention – even if the information they have could be important and helpful. Some companies use email to allow their employees to report
Staffing and front end managers have all felt the sting of last minute call-outs and uncovered shifts. Hours are spent making employee schedules that suit everyone involved, and cover the expected volume of business, only to have a shift go down in flames for lack of personnel. To avoid this, managers either need a crystal ball, or an effective means of finding available workers to come in when you need them. Scheduling Employees While some business structures, such as a factory, are able to create consistent employee schedules, others do not have that luxury. Restaurant managers for example have to contend with uncertain guest numbers, which can drastically affect how a shift runs. When creating a schedule for employees in the service or retail industry, managers are not only contending with the varied availability of their employees, they must take into consideration: Individual employee strength Holidays Local events that
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