Running a business effectively can be very difficult. If your organization is large, chances are that your employees won’t always have the opportunities that they need to express their opinions, concerns, complaints, and new ideas regarding your organization. This is an unfortunate consequence of growth – as the size and the complexity of a company increases, it becomes more difficult to establish effective lines of communication through which lower-ranking employees can contact managers, executives, and other people who control corporate decision-making and policy. Even in smaller companies, employees often don’t feel comfortable talking to their superiors about problems they may have with other employees, customers, or their work environment. Often, an employee will be afraid of being punished by a superior for bringing problems to their attention – even if the information they have could be important and helpful. Some companies use email to allow their employees to report
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