|
Questions? Call:  (800) 928-2086

Business Continuity Mass Notification Solutions Archives

Fast, reliable delivery of mass notifications to ensure your employees, partners and customers are well informed. We provide organizations of all types with the tools to successfully reach any audience with important information.


How to Establish a Strong “Feedback Culture” for Your Small Business

As we've said time and time again on our blog, communication is key to just about everything in a small business. No matter what line of work you're in, open and honest communication can help boost employee engagement, increase customer satisfaction, and boost profits! In the spirit of helping your business succeed, we're back with another article to help you communicate more effectively in the workplace. In this blog, we'll look at the importance of feedback, and establishing a "feedback culture" for your small business. Establishing a great feedback culture helps employees understand how they're doing – both where they're excelling and where they need improvement. It also promotes a healthier, more constructive working environment. So read on, and see how you can improve your business! 1. Ditch Annual Performance Reviews Annual performance reviews have been used in businesses for decades – but research has indicated that they

[click to continue...]

0 Comments

6 Simple Tips to Maximize the Effectiveness of Your SMS Marketing Campaigns

SMS marketing is extraordinarily effective. While folks may tend to ignore phone calls and emails, they almost never ignore a text message. In fact, it's been estimated that up to 98% of SMS messages are opened, and the vast majority of text messages are read within 2 minutes of reception. SMS marketing is a great way to bring in more customers, advertise your services, and increase customer loyalty. But if you're just getting started in the world of SMS marketing, there is a lot to learn. DialMyCalls has compiled six simple tips that will help you utilize SMS marketing. Take a look, and start marketing your business more effectively today! 1. Get Straight to the Point When you're writing SMS messages for your business, you have 160 characters to work with. That's it. For comparison, an email subject line is usually around 70-80 characters. This means that you

[click to continue...]

0 Comments

6 Helpful Ways Hospitals Can Use DialMyCalls to Communicate

DialMyCalls is flexible, customizable, and can be used in just about any organization. From non-profits and sports leagues to restaurants, retailers, and even in hospitals. With DialMyCalls, your hospital administrative staff will have access to a powerful SMS, email, and voice messaging system that can help streamline patient communication, and ensure that you provide the best possible level of care. Here are just a few of the ways that your hospital or other healthcare institution can benefit from the power of DialMyCalls. 1. Patient Feedback With DialMyCalls, collecting patient feedback is easier than ever. You want to know how your staff members are doing, of course, and whether or not they are meeting (and exceeding!) patient expectations. There's no such thing as perfect care – so it's critical to hear where you're doing well, and where you could use improvement. With DialMyCalls, you can quickly set up a

[click to continue...]

0 Comments

5 Ways Utility Companies Can Increase Customer Satisfaction

Utility companies are, traditionally, in a tough spot when it comes to customer satisfaction. Though strides have been made in recent years, utility companies suffer from some of the lowest overall customer satisfaction rates – placing behind industries such as airline companies and auto insurance companies. Common complaints include difficulty paying bills, late technician appointments (or no-shows), and poor overall customer service. To continue to compete in the competitive, low-margin landscape of utilities such as gas and power, it's important for utility companies to take the proper steps to increase customer satisfaction – and make the monthly payment of utility bills more than just a boring, unsatisfying chore. Here are a few ways that utility companies can increase customer satisfaction – and get a leg up on the competition. 1. Offer Online Bill Payments and Paperless Billing In our modern, digital world, customers have a certain set of

[click to continue...]

0 Comments

The Most Common SMS Marketing Mistakes – And How To Avoid Them!

SMS marketing is incredibly powerful – especially with short code SMS marketing services from companies like DialMyCalls. Using DialMyCalls, your business can quickly send hundreds of custom-tailored SMS marketing messages directly to customers – providing you with an extremely valuable marketing tool. It's been estimated that nearly 90% of SMS messages are read within three minutes of being received. When you compare this statistic to emails, which have only about a 25% open rate at best, it's easy to see the value of SMS marketing. However, text message marketing isn't foolproof. It's easy to make the mistake of using this technology incorrectly. So, to help you market more effectively, we've put together a list of the most common SMS marketing mistakes – and how to avoid them. 1. Improper Call to Action (CTA) The problem: The Call To Action (CTA) is the heart and soul of your

[click to continue...]

0 Comments

6 Helpful Tips for Communicating via Text Message With Your Customers

Did you just finish setting up your DialMyCalls account? Congratulations – you're now using one of the most effective marketing tools for your small business! Text message marketing is a powerful form of communication. In fact, around 98% of SMS messages are opened by customers – nearly quadruple the rate of email newsletters. But you can't expect to achieve marketing success without a basic understanding of SMS marketing strategies. That's why DialMyCalls is here with a quick, simple guide to help you communicate more effectively with your customers using SMS. Read on, and learn with us! 1. Ask Customers to Opt-In to Your Messages The first step to communicating with your customers is to start building a list of peopel who have "opted-in" to messages from your company. If you already have a list of phone numbers, that's a good place to start – send a message to

[click to continue...]

0 Comments

5 Reasons Great Communication Is a Must for a Successful Small Business

It could be argued that communication is the basis of just about everything in our modern world – and this is especially true in the small business world. Strong lines of communication are absolutely essential to ensuring the success of a small business. This includes both internal communication among team members, and external communication to customers, clients, and others. Great communication leads to a healthy company, strong growth, and success – while poor communication can often have the opposite effect. In this article, we'll take a look at 5 reasons why your business should make great communication its number one priority. Read on – and change your business for the better. 1. Builds Better Relationships Communication is the basis of relationship-building. Relationships are built and maintained by consistent, positive interactions with others. Effective communication skills and a friendly corporate atmosphere are both essential for this step. Employees can

[click to continue...]

0 Comments

Top 16 Benefits of Voice Broadcasting For Your Business

Voice broadcasting is an effective method of communicating with multitudes of people at one time. This is a must-have system for a business, especially one that regularly needs to send messages to their customers, leads, employees, and various vendors. Once you have this system in place, you will wonder how you ever functioned without it. Voice messaging enables a higher response rate than using direct mail, yet it is as fast and inexpensive as sending emails. Additionally, it can be used to serve various purposes inside of your business by creating a new bridge of communication. The benefits of voice broadcasting are vast, they cover all aspects of your business needs, from enticing new customers to maintaining a sufficient stock of goods. You will find this is an innovative method of growing your business. 1) Easy to Implement There is nothing complicated about initiating a voice broadcasting system

[click to continue...]

0 Comments

Local Marketing Advice for Small Business Owners

Geo-specific marketing is becoming increasingly important for small business owners. This is a strategy where you focus your efforts on the area that your business serves to get better sales results. By narrowing the target you are actually broadening your chances of becoming visible to consumers who will actually use your services or buy your products. Local marketing is critical to business structures that are not able to offer their services globally. Doctor's offices, lawyers, or moving companies for example usually only work within a certain city. These businesses have to develop methods of standing out in search engines that are not being generated by individuals on the other side of the country. To do this, you have to use geo-specific terms for your website and pages. What Are Geo-Specific Terms? You know that most people now use the internet to find a service provider in their area,

[click to continue...]

0 Comments

Top 7 Best Apps for Small Business Owners

It seems like there's no rest for a small business owner. Whether you're keeping up with day to day things, or rushing to put out fires, there's always something to be done. It's easy to get overwhelmed by all the different aspects of running your own business, and that's why everyone is not an entrepreneur. For many business owners, useful mobile apps have been a major benefit – apps aren't just for social media and ordering takeout. There are quite a few apps on the market that can make a big difference in your daily productivity, helping you streamline cumbersome tasks so you can focus on what matters. From financials to client communication, these 7 apps can help make your life as a small business owner a whole lot easier. 1) QuickBooks Online Millions of small businesses worldwide rely on Intuit's QuickBooks software to accept payments, manage invoices,

[click to continue...]

0 Comments
1 2 3 4

Sign up now and try our services for free!

Use the promo code DMCBLOG and get 25 free extra credits

Try It Free