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Business Continuity Mass Notification Solutions Archives

Fast, reliable delivery of mass notifications to ensure your employees, partners and customers are well informed. We provide organizations of all types with the tools to successfully reach any audience with important information.


How to Start Your Own Snow Shoveling Service

How to Start Your Own Snow Shoveling Service

Shoveling snow is a great side hustle if you need some extra money. And if you live in an area where it snows regularly throughout the winter – such as the upper Midwest or the East Coast, you can even turn it into a full-time, seasonal gig. But it may be a bit intimidating to start a snow shoveling service on your own. You may not know where to start! You're in luck. In this article, DialMyCalls will help you understand how to start – and scale – a snow shoveling service. Let's get started now. 1. Get the Tools You'll Need Lucky for you, the basic tools you need to start your business are incredibly inexpensive. The primary thing you'll need is a snow shovel. Don't skimp out on quality, here – you'll be using this shovel every day for hours at a time. You want a

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The 5 Best Ways to Improve Employee Morale in Your Small Business

The 5 Best Ways to Improve Employee Morale in Your Small Business

If you're a small business owner, you probably care for your employees quite a bit. And if recently, things have seemed a little bit dour at the office due to a looming deadline, or a general sense of low morale, you may be looking for ways to make your employees feel better. Improving employee morale is a great idea. It's not just a good way to make sure that your employees feel valued and useful – it can have a positive impact on your business! In fact, a workplace culture that emphasizes employee engagement and positivity reduces turnover rates, increases profitability, and makes employees feel more loyal to your company. Not sure where to start when it comes to improving employee morale at your small business? In this guide, DialMyCalls will take a look at a few simple things you can do to make your employees feel more valued,

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Top 9 Best Business Apps for Internal Communication

Top 9 Best Business Apps for Internal Communication

For businesses, communication is key. To reach your organizational goals effectively, it's important that everyone involved can communicate with one another. The internet, and especially the rise of mobile, has made communication more instant and more effective than ever before. Today, web and smartphone apps can supercharge your company’s internal communications, helping streamline your efforts to improve efficiency, productivity, and ultimately, your bottom line. Versatile Options for Communication Instead of relying on a company intranet, organizations can take advantage of a variety of programs designed for business communication. There are apps available for instant messaging, email-style message threads, and even sending out notifications via SMS text message or phone call. By leveraging more than one available app, businesses can streamline and enhance internal communications for better team cohesion and improved productivity. Business Apps for Internal Communication These nine business communication apps, available on mobile devices and desktop computers, provide

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How to Establish a Strong “Feedback Culture” for Your Small Business

How to Establish a Strong “Feedback Culture” for Your Small Business

As we've said time and time again on our blog, communication is key to just about everything in a small business. No matter what line of work you're in, open and honest communication can help boost employee engagement, increase customer satisfaction, and boost profits! In the spirit of helping your business succeed, we're back with another article to help you communicate more effectively in the workplace. In this blog, we'll look at the importance of feedback, and establishing a "feedback culture" for your small business. Establishing a great feedback culture helps employees understand how they're doing – both where they're excelling and where they need improvement. It also promotes a healthier, more constructive working environment. So read on, and see how you can improve your business! 1. Ditch Annual Performance Reviews Annual performance reviews have been used in businesses for decades – but research has indicated that they

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6 Simple Tips to Maximize the Effectiveness of Your SMS Marketing Campaigns

6 Simple Tips to Maximize the Effectiveness of Your SMS Marketing Campaigns

SMS marketing is extraordinarily effective. While folks may tend to ignore phone calls and emails, they almost never ignore a text message. In fact, it's been estimated that up to 98% of SMS messages are opened, and the vast majority of text messages are read within 2 minutes of reception. SMS marketing is a great way to bring in more customers, advertise your services, and increase customer loyalty. But if you're just getting started in the world of SMS marketing, there is a lot to learn. DialMyCalls has compiled six simple tips that will help you utilize SMS marketing. Take a look, and start marketing your business more effectively today! 1. Get Straight to the Point When you're writing SMS messages for your business, you have 160 characters to work with. That's it. For comparison, an email subject line is usually around 70-80 characters. This means that you

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6 Helpful Ways Hospitals Can Use DialMyCalls to Communicate

6 Helpful Ways Hospitals Can Use DialMyCalls to Communicate

DialMyCalls is flexible, customizable, and can be used in just about any organization. From non-profits and sports leagues to restaurants, retailers, and even in hospitals. With DialMyCalls, your hospital administrative staff will have access to a powerful SMS, email, and voice messaging system that can help streamline patient communication, and ensure that you provide the best possible level of care. Here are just a few of the ways that your hospital or other healthcare institution can benefit from the power of DialMyCalls. 1. Patient Feedback With DialMyCalls, collecting patient feedback is easier than ever. You want to know how your staff members are doing, of course, and whether or not they are meeting (and exceeding!) patient expectations. There's no such thing as perfect care – so it's critical to hear where you're doing well, and where you could use improvement. With DialMyCalls, you can quickly set up a

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5 Ways Utility Companies Can Increase Customer Satisfaction

5 Ways Utility Companies Can Increase Customer Satisfaction

Utility companies are, traditionally, in a tough spot when it comes to customer satisfaction. Though strides have been made in recent years, utility companies suffer from some of the lowest overall customer satisfaction rates – placing behind industries such as airline companies and auto insurance companies. Common complaints include difficulty paying bills, late technician appointments (or no-shows), and poor overall customer service. To continue to compete in the competitive, low-margin landscape of utilities such as gas and power, it's important for utility companies to take the proper steps to increase customer satisfaction – and make the monthly payment of utility bills more than just a boring, unsatisfying chore. Here are a few ways that utility companies can increase customer satisfaction – and get a leg up on the competition. 1. Offer Online Bill Payments and Paperless Billing In our modern, digital world, customers have a certain set of

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The Most Common SMS Marketing Mistakes – And How To Avoid Them!

The Most Common SMS Marketing Mistakes – And How To Avoid Them!

SMS marketing is incredibly powerful – especially with short code SMS marketing services from companies like DialMyCalls. Using DialMyCalls, your business can quickly send hundreds of custom-tailored SMS marketing messages directly to customers – providing you with an extremely valuable marketing tool. It’s been estimated that nearly 90% of SMS messages are read within three minutes of being received. When you compare this statistic to emails, which have only about a 25% open rate at best, it’s easy to see the value of SMS marketing. However, text message marketing isn’t foolproof. It’s easy to make the mistake of using this technology incorrectly. So, to help you market more effectively, we’ve put together a list of the most common SMS marketing mistakes – and how to avoid them. 1. Improper Call to Action (CTA)    The problem: The Call To Action (CTA) is the heart and soul of your

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6 Helpful Tips for Communicating via Text Message With Your Customers

6 Helpful Tips for Communicating via Text Message With Your Customers

Did you just finish setting up your DialMyCalls account? Congratulations – you’re now using one of the most effective marketing tools for your small business! Text message marketing is a powerful form of communication. In fact, around 98% of SMS messages are opened by customers – nearly quadruple the rate of email newsletters. But you can’t expect to achieve marketing success without a basic understanding of SMS marketing strategies. That’s why DialMyCalls is here with a quick, simple guide to help you communicate more effectively with your customers using SMS. Read on, and learn with us! 1. Ask Customers to Opt-In to Your Messages The first step to communicating with your customers is to start building a list of people who have “opted-in” to messages from your company. If you already have a list of phone numbers, that’s a good place to start – send a message to

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5 Reasons Great Communication Is a Must for a Successful Small Business

5 Reasons Great Communication Is a Must for a Successful Small Business

It could be argued that communication is the basis of just about everything in our modern world – and this is especially true in the small business world. Strong lines of communication are absolutely essential to ensuring the success of a small business. This includes both internal communication among team members, and external communication to customers, clients, and others. Great communication leads to a healthy company, strong growth, and success – while poor communication can often have the opposite effect. In this article, we’ll take a look at 5 reasons why your business should make great communication its number one priority. Read on – and change your business for the better. 1. Builds Better Relationships Communication is the basis of relationship-building. Relationships are built and maintained by consistent, positive interactions with others. Effective communication skills and a friendly corporate atmosphere are both essential for this step. Employees can

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