If you’re part of a large utility company, one of your biggest concerns is a power outage. Power outages are never a good thing – and they frustrate both customers and utility companies. Nobody likes to be left in the dark. But, unfortunately, power outages are an all-too-common occurrence – and that’s unlikely to change any time soon. Power lines can be knocked down by falling trees, struck by lightning, hit by cars – there’s no way to know exactly when an outage will strike. So, how can you minimize customer dissatisfaction – and keep your customers happy, even during a power outage? Find out now, with our list of the top communication tips for utility companies! 1. Communicate to Customers Proactively Before Large Storms and Events It’s not always possible to send notifications to your customers before a power outage. For example, there’s no way to predict
An Emergency Action Plan (EAP) is absolutely essential for businesses of any size. An EAP is the best way to protect your employees from both natural disasters and man-made hazards, which could disrupt their work and pose a threat to their lives. With an EAP in place, you’ll be able to quickly and efficiently evacuate personnel, contact emergency authorities, report the incident, and make sure that all of your employees are present and accounted for after disaster has struck. But if you don’t have an EAP, the safety and well-being of your employees could be at risk. Wondering how to get started? In this article, we’ll provide you with a brief overview of the main steps you should take to prepare an Emergency Action Plan, and make sure that it’s implemented properly. 1. Consider All Hazards That Could Affect Your Business First things first, you need to consider
If you are a school faculty member in California, Arizona, Colorado, or any other area of the American West where wildfires are a serious concern, you may be wondering what steps you can take and wildfire safety tips you can use to protect your students, and ensure that your staff members stay safe if a wildfire occurs near your school. In this article, we’ll discuss some of the basic things you can do to keep everyone safe when your school is at risk of a wildfire – and give you some tips on what you should do if a wildfire is imminent, and approaching your school. Let’s get started now. 1. Be Prepared – Determine Your Risk First things first, you should consider your risk. Even if you live in an area where there is a drought or a high risk for fires, your school may not be
If you run a business, you know how difficult things can be if employees don’t show up for work on time – or fail to show up at all. Even a single employee absence can throw your business into disarray if you’re not prepared. But absences happen. Whether an employee is dissatisfied and starts behaving erratically, or they simply have issues like a family emergency, a car breakdown, sick days, or other legitimate reasons for their absence, you need to have a plan to deal with them. With this in mind, we’ve put together a list of a few of the best ways you can manage employee absences at your business, and ensure that you’re prepared to deal with absences. 1. Start with a Clearly-Outlined Attendance Policy The first thing you need to do is define your attendance policy. This may seem quite basic, but many smaller businesses
Weather watchers may be getting better each year at forecasting a hurricane, but that does not stop these severe storms from doing serious damage. Homes and businesses close to ocean coastlines are still at risk, no matter how far in advance the weather professionals tell you that there is a storm coming. As with most things in life, being prepared for the worst case scenario is always the best option if you are in an area that is threatened by the possibility of hurricanes and tropical storms. As hurricane season approaches, you can help protect the safety of your citizens and their property with the following tips: 1. Have Clearly Designated Evacuation Routes Designate your largest and most easily accessible roads as evacuation routes, just in case a large storm is heading your way. Keep the tree line on these streets 5 or 10 feet back to avoid a fallen
The hospitality industry has, historically, been somewhat slow to adapt modern technology. The size, scope, and relatively low profit margins of the business make it hard to adapt to change – even in large hotel conglomerates. However, there's one area where hotels are using advanced technology to the benefit of both themselves – and their guests. SMS text messaging. SMS broadcasting offers hotels a quick, easy way to send important information to their guests – and when implemented correctly, guests can also respond to hotel messages. This streamlines communications dramatically, and can lead to a much better customer experience. Let's take a look at how hotels are using text messaging to increase communication capabilities, and improve customer satisfaction. 1. Reservation Reminders Most guests are not likely to forget about their trips – but reservation reminders are still a handy way to remind guests about their stay in your
Interested in using voice broadcasting in your business? If so, you probably have some questions about what, exactly, voice broadcasting is – as well as how it works, what it can do, and the benefits of using voice broadcasting. In this article, we'll take a look at all of these topics – and more – to help you understand how voice broadcasting can help your company or organization. Voice Broadcasting Allows You to Send out Automated Calls Voice broadcasting is a tool that allows you to record and send pre-recorded calls to phone numbers, using a centralized interface and a single phone number. Companies like DialMyCalls allow you to send out thousands of messages at once, ensuring that your communications reach everyone who needs to hear them. Using telephony systems and advanced computers, you can contact a huge number of people in just a short period of time with
If you're a newer teacher, planning a field trip can be intimidating. Field trips are a great time for you and your students – but they require a lot of planning, often months in advance! If you want to plan a field trip, you may not know where to start. That's why we're here with this helpful, step-by-step guide. Note, however, that steps you'll need to take may vary based on your school and their policies – so you should just use this as a general guide, and ensure that you follow all of the proper procedures outlined by your administrators. 1. Decide on a Destination First things first, you'll need to decide where you're going (and why)! For example, if you're teaching a history class, you may want to visit a historic village or a similar site. Teaching biology? Perhaps a visit to a state park for
If you live in the United States, spring has sprung, and summer is well on its way. And if you live on the east coast of the United States, that means hurricane season is almost here. Typically recognized as running from June 1 – November 30 in the United States, the peak of Atlantic hurricane season is usually around September 10th of each year. Approximately 10 storms develop into "named storms" each year – these storms are seen as being significant enough to merit naming by the NOAA. Of these storms, around 6 become hurricanes each year, and around 2.5 become “major” hurricanes of category 3 or greater. Most of these hurricanes are relatively harmless and end up dispersing before doing significant damage. But every once in awhile, weather conditions are perfect for creating devastating storms that swell in size, intensity, and speed. These storms represent a serious danger
Effective communication is an absolutely essential part of running a reputable, successful day care center. Whether you are reminding parents about upcoming bills for child care, sending out updates about their child's behavior, or even developing an Emergency Action Plan (EAP), proper communication is a must. So, how can you communicate with parents effectively at your day care center? In this article, we'll take a look at just a few methods which you may be able to use, and give you the details. Let's get started. 1. Start with a Handbook One of the first things you should do at your day care center- if you don't have one already- is develop a handbook. Actually, you will need to develop two handbooks. One for the parents, and one for the staff. Both handbooks should center around your mission statement and contain information about the philosophy of your business.
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