Questions About Lead Capture
Common questions about setting up and using your custom knowledge base.
What is AI lead capture and qualification?
AI lead capture and qualification is when our AI assistant gathers contact information from callers and asks qualifying questions to determine how likely they are to become customers. The AI scores each lead so you know who to prioritize.
What qualifying questions can the AI ask?
You can customize the questions based on your business. Common examples include budget range, timeline for purchase, project scope, decision-making authority, and specific needs. The AI asks these naturally as part of the conversation.
How does lead scoring work?
Based on the answers to qualifying questions, the AI assigns a score to each lead. Callers who are ready to buy, have budget, and have authority get higher scores. You can customize the scoring criteria to match your sales process.
Where do captured leads go?
Leads can be sent to you via text, email, or pushed directly into your CRM like Salesforce or HubSpot. You choose how and where you want to receive them.
Can the AI book appointments with qualified leads?
Yes. If a lead meets your qualification criteria, the AI can offer to schedule an appointment right then. It connects to your calendar and books available time slots without you lifting a finger.