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YMCA of Greater Boston

Jeremy, Senior Director of Aquatics, YMCA of Greater Boston, discusses how he utilizes DialMyCalls as his nonprofit notification system for the 13 YMCA branches he oversees.

YMCA of Greater Boston Case Study Webinar

Each location’s aquatic director reaches out to their members to remind them of upcoming registration. This was very time consuming process, each director would spend 4 hours a day, which equates to a total of two weeks staff time investing in reaching out to their members. Through a colleague, Jeremy found out about DialMyCalls and how affordable it was. Upon signing up he liked how simple and intuitive the service was. The improvements were immediate, the staff got that time back and could focus resources elsewhere, like engaging with members in more meaningful way. They also had more time to focus and work on their programs. Before DialMyCalls, each of the 13 teams were sending out 13 different messages and their was no tracking on who they were calling, and, if the messages were being delivered. Now, Jeremy can remotely put each team’s list in one place and customize the message he wants sent out.

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About YMCA of Greater Boston

Founded in 1851 as America’s first Y, the YMCA of Greater Boston strengthens the Greater Boston community through a focus on youth development, healthy living and social responsibility. As the community’s leading nonprofit, we are dedicated to nurturing the potential of every child and teen, improving our community’s health and well-being and providing opportunities to give back and support our neighbors. Each year the YMCA enables more than 150,000 youth, adults, and seniors to be healthy, confident, connected and secure.

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