Business Text Messaging Service for SMS Communication

Business text messaging, also called business SMS, is the use of text messages to communicate with customers and employees. Businesses use it to send alerts, reminders, updates, and promotions that people tend to read quickly.

You sign up for a business texting platform like DialMyCalls, add or upload your contacts, write your message, and send it right away or schedule it for later. Recipients get your message as a regular text, and they can reply if you use two-way texting.

Business text messaging software is a platform that lets you send and manage texts to many people from your computer or phone. DialMyCalls includes mass texting, two-way texting, automated and scheduled messages, contact lists and groups, personalization, and delivery reporting, all in one easy-to-use platform.

Businesses use SMS messaging for appointment and payment reminders, employee notifications and shift updates, customer service alerts, promotions and SMS marketing, and emergency or business continuity alerts.

Yes. With mass text messaging, you can send one message to all of your contacts at once. You can text your entire list or target specific groups.

Yes, with two-way texting. Replies come into your 2-way texting inbox, so you can read and respond to customers and employees from one place.

Yes. You can schedule texts for a specific date and time, or set up recurring automated text messages for reminders and regular updates.

Yes. With variable messaging, you can automatically add details like each recipient's first name, so every text feels personal.

Yes, as long as you follow the rules. Get permission from people before you text them, identify your business, and give recipients an easy way to opt out, such as replying STOP. In the U.S., the TCPA sets consent requirements, and marketing texts have stricter rules than informational ones. See our compliance resources to learn more.

The cost depends on how many messages you send and how many people you text. DialMyCalls offers pay-as-you-go credits with no contracts, plus monthly plans for businesses that text the same contacts regularly. You can start with a free trial, no credit card required. See our pricing for details.