If you're a small business owner, you probably care for your employees quite a bit. And if recently, things have seemed a little bit dour at the office due to a looming deadline, or a general sense of low morale, you may be looking for ways to make your employees feel better.
Improving employee morale is a great idea. It's not just a good way to make sure that your employees feel valued and useful - it can have a positive impact on your business!
In fact, a workplace culture that emphasizes employee engagement and positivity reduces turnover rates, increases profitability, and makes employees feel more loyal to your company.
Not sure where to start when it comes to improving employee morale at your small business? In this guide, DialMyCalls will take a look at a few simple things you can do to make your employees feel more valued, and boost employee morale and engagement.
1. Set up an Employee Feedback Hotline
We all like to think that we have "open door policies", and that employees can talk to us about anything. But this is not always true. Employees may feel intimidated by discussing their problems with work in-person, or may not give you honest feedback in a one-on-one situation.
With an anonymous employee feedback hotline, you will be able to get truly valuable, honest input about how you've been running your business. Maybe you have a manager who has been underperforming, and making your employees feel bad. Perhaps you have been pushing your employees too hard.
Whatever it may be, your workers will feel like they're able to truly open up and tell you the truth if you provide them with an anonymous hotline, where they can speak without fear of repercussions.[click to continue...]
For businesses, communication is key. To reach your organizational goals effectively, it's important that everyone involved can communicate with one another. The internet, and especially the rise of mobile, has made communication more instant and more effective than ever before. Today, web and smartphone apps can supercharge your company’s internal communications, helping streamline your efforts to improve efficiency, productivity, and ultimately, your bottom line.
Versatile Options for Communication
Instead of relying on a company intranet, organizations can take advantage of a variety of programs designed for business communication. There are apps available for instant messaging, email-style message threads, and even sending out notifications via SMS text message or phone call. By leveraging more than one available app, businesses can streamline and enhance internal communications for better team cohesion and improved productivity.
Business Apps for Internal Communication
These nine business communication apps, available on mobile devices and desktop computers, provide a reliable and versatile way for employees to communicate effectively with one another:
Slack has quickly become one of the most popular project management and collaboration tools, especially for companies with remote workers. This cloud-based team communication app actually originated as an internal communication tool for a small game development company. Launched in 2013, it's now one of the most popular ways for internal teams to collaborate. Slack features chat rooms organized by topic, private groups, and direct messaging. Files, groups, and members are all completely searchable, making it easy to pull up previous conversations. It's available for web, iOS, Android, and Windows Phone. [slack.com]
HipChat is another popular team communication app, accessible from web or mobile anywhere in the world. It's available in a freemium version, but there's also an inexpensive paid version that adds extra features. Designed to integrate with Google Drive, Facebook, Dropbox, and other popular software, it's a versatile and affordable option that's a great choice for small businesses. [hipchat.com]
Basecamp bridges the gap between staff and clients. It's designed to make it easy for people in different departments within a company to share files and collaborate on projects. By consolidating internal communications, project management, and client relations in one place, it provides an efficient and streamlined solution for managing a variety of internal communication and collaboration needs. Basecamp's discussion boards eliminate the need for complex, hard-to-navigate email chains by consolidating discussion about a subject in one place. It also manages tasks and to-do lists for staff members. [basecamp.com][click to continue...]
Event promoters have a tough job. Whether you're promoting a concert at an enormous venue, or simply trying to bring in more people for a special event at a bar or nightclub, it can be tough to sell as many tickets as you need to - and turn a profit.
Below are 7 valuable tips that will help you promote your next event:
1. Start Selling Tickets Early
Do you want to know the #1 thing that will stop someone from going to an event they're interested in? If they see an announcement about your event, go to your website, and find out they can't buy tickets yet!
A customer who wants to buy a ticket - but can't - may become frustrated, and then never come to your event. Alternatively, they might try to remember your event and get a ticket when it goes on sale - but they could forget, and fail to purchase their ticket in time.
Either way, this results in a lost sale. So you should start selling tickets early - ideally, as soon as you announce your event. You can even offer discounts and special promotions to customers who pre-purchase tickets - "early-bird" specials are always popular among event-goers.
2. Offer Group Discounts
Most people don't go to concerts, events, or shows alone. So take advantage of this! You can raise the prices of individual ticket slightly, but offer group discounts.
You could offer discounts based on the size of the group. For example, maybe a group of 4 is eligible for a 10% discount on every ticket - while a group of 10 or more can get a 25% discount.
Group discounts are super helpful for marketing your event. Money-conscious consumers will try to recruit their friends and family to come to your event so that they can save money - that's the best "word-of-mouth" marketing that money can buy![click to continue...]
Halloween has passed which is the official sign that winter weather is impending. For school boards and administrators this means getting their schools ready for cold air, icy walkways and all of the other issues that come with the onset of winter. Start getting your schools ready now, before that temperature starts getting dangerously close to freezing.
1. HVAC Maintenance
Don't wait for the boiler to break down in January, schedule an appointment with your HVAC company now. A broken heater in January can shut your school down for a week. The HVAC tech will look over the entire heating system, change any filters and make sure that it is ready to handle the coming cold and keep the kids in school.[click to continue...]
At country clubs, member satisfaction should always be your highest priority. A country club succeeds - or fails - based on being able to bring in new members and provide an excellent membership experience.
Obviously, there are many different things that contribute to a great membership experience. From clean locker rooms and bathrooms, to friendly service at the bar or country club restaurant, and well-maintained facilities like golf courses and tennis courts, it's all essential.
However, there is one aspect of customer satisfaction that is often overlooked in country clubs - member communication!
90% of country clubs want to increase member usage of their club - and 79% are seeking to improve their customer satisfaction experience, according to Club Benchmarking. And the best way to do both of these things is with a smart member communication strategy.
Read on to learn more about how country clubs can communicate more effectively with members.
1. Use Modern Technology and Traditional Media
You should be using modern technology to communicate with your members. Ideally, this includes things like a responsive and well-designed website, an email newsletter, and regularly-updated social media profiles such as Facebook, Twitter, YouTube, and Instagram.
A strong online presence is the best way to bring in new, young members, and will help your country club become more competitive.
However, you shouldn't overlook the power of traditional physical media, such as physical club newsletters and announcements, pamphlets, and postcards. Mailed media is still a great way to reach club members, given that 98% of people check their mailbox on a daily basis.
2. Customize Your Communication Strategy
Here's another great strategy for member communication - customization! If you can customize the way that you communicate with each member of your club, you can ensure that they are satisfied with the frequency (and method) of club communications.
For example, an older couple who has been a member of your country club for 30+ years may prefer to get updates about the club via email, or from physical flyers, pamphlets, or physical newsletters. If you can make a note of this and tailor your communications appropriately, they will be much more effective.
On the other hand, a younger or more tech-savvy club member may not be interested in physical mail at all, and may instead opt-in to SMS text messaging from a service such as DialMyCalls, or prefer to follow the club's social media profiles to receive updates.
Again, if you tailor your updates to their preferences, you can save money and increase member satisfaction. And by ensuring that members are never sent more messages than they are comfortable with, you can reduce the likelihood that they will opt-out of club communications altogether.[click to continue...]
No two words spoken at home can cause the paradox that "snow day" does. Kids are thrilled to learn they get to enjoy a free day off from school, while mom and dad are terrified to find out they have an unscheduled day where they must provide entertainment at home. Take the terror out of a snow day alert by being prepared with some entertaining ways to keep the kids from burning up with cabin fever:
1) Let the Morning Pass By Slowly
Embrace the impromptu day off with nothing planned, and stay toasty in your pajamas for a few extra hours. Let the kids turn the living room into a campsite using blankets and couch cushions. Drag out the sleeping bags and spend the better part of the snowy morning just snuggling, telling stories and snacking on foods that are normally a no-no in the morning.
2) Frolic in the Snow
Midday is the best time to get out into fresh snow, as this is likely going to be the warmest part of the day. Pile on the winter gear and let the kids burn off their energy outside. You have to shovel your driveway anyway, so why not let them build a snowman or make snow angels alongside you. Bigger kids can even help with the shoveling task, giving you some free time to throw a snowball or two before it's time to head back inside.[click to continue...]
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