How do cities communicate with residents during events?

Many cities use a multi-channel approach—SMS, voice broadcasts, and email—to get information out to residents quickly. Tools like DialMyCalls let officials send announcements to thousands of people in seconds so updates don’t get lost in social feeds or crowded inboxes.

What’s the fastest way to send emergency event alerts?

Mass SMS and voice broadcasting are the fastest ways to notify large groups during emergencies. With DialMyCalls, city staff can send urgent alerts instantly and enable two-way texting so responders or staff can reply with real-time updates.

Can staff and residents get different messages?

Yes. Using segmentation in DialMyCalls, organizers can target updates to specific audiences. For example, residents might receive parking updates, while staff get reminders about security checkpoints or shift changes.

Is landline texting possible for city events?

Standard landlines can’t receive SMS, but they can receive automated voice broadcasts. DialMyCalls helps ensure inclusivity by reaching mobile phones via SMS and landlines via voice calls.

How do cities collect event feedback?

Post-event surveys can be shared via SMS and email. Cities can send simple polls (e.g., “On a scale from 1–5, how would you rate your experience at City Festival?”) or link to a longer online survey. With DialMyCalls, follow-ups can go out immediately after the event while the experience is fresh.

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