If you’re a property manager or landlord, you may be wondering how you can improve your property management business – and you might not be sure where to start. In this guide, we’ll help property managers learn the basics on how to gather tenant feedback, and use it to become a better property manager or landlord. Read on, and get more details about how you can improve your property management business by gathering feedback and taking action on your tenants’ responses. 1. Set up an Automated Call-In / Complaint Line for Feedback One of the best ways to recognize immediate problems at your properties is to set up an automated call-in line for complaints and feedback. Using a service like DialMyCalls, it’s easy to set up an automated, anonymous hotline where your tenants can call to discuss their feedback about your properties. An automated call-in line is a good way
Depending on where you are in the United States, tornado season can run anywhere from early March to late July and beyond – and it’s not unheard of for serious tornadoes to happen outside of tornado season. If you’re a landlord in a state that gets a lot of tornadoes, it’s important to be prepared. While it is statistically unlikely that your property will be damaged or destroyed, you still need to be ready for the worst-case scenario – and know what to do to prepare for it. In this article, we’ll explore some basic steps you can take to prepare your properties for tornado season. 1. Check Your Insurance Policy and Consider Additional Protections First things first, you should take another look at your insurance policies for your properties, and make sure that you understand the coverage to which you are entitled. For example, your policy may cover storm
Water damage causes billions of dollars in property damage each year. From burst pipes, to leaky roofs, and even serious hurricanes and rainstorms that cause flooding, water damage can come in many forms – but all of them are costly to repair. So, how can you make sure that you avoid water damage at your rental properties? Read on, and find a few of our top tips that will help you keep your property and your tenants safe from water damage. 1. Inspect the Plumbing and Appliances Yearly First and foremost, you need to make sure you regularly check the plumbing and all appliances and fixtures that are connected to water lines – such as refrigerators, washing machines, dishwashers, toilets, showers, and so on. If you have yearly leases for your residents, you can do this as part of a yearly pre-lease inspection. You also have the right to inspect
If you are a property owner and you rent to tenants in a state that is prone to wildfires, such as California, you may be wondering how you can protect your property and your tenants. In 2018, serious wildfires like the Camp Fire devastated California, and many other states also experienced significant wildfires. If you live in a wildfire-prone area, you may be wondering – how can you protect your property from wildfires this year, and ensure your tenants remain safe? In this article, we’ll provide you with some great tips and steps you can take for better fire protection. 1. Keep an Eye on Your Fire Risk Throughout the Year First things first, you should make sure that you keep an eye on weather conditions and wildfires that may be near you. Wildfires usually do not come out of nowhere – you should have ample time to react and
If you’re a new landlord, you may be wondering what you should be looking for when it comes to renting to a prospective tenant – and how you can choose the right tenant for your rental property. Doing so is not always easy, especially if you don’t have much experience renting to previous tenants. So, in this guide, we’ll take a look at a few of the things you should be looking for in a good renter, and we’ll also touch upon the subject of what you can – and can’t – take into account when renting to a tenant. Let’s get started. First, Be Aware of the Law – and Illegal Discrimination The law states that all landlords must treat their prospective renters equally. Because of the Federal Fair Housing Act, there are certain types of discrimination that are illegal when it comes to housing. The statutes are quite
When it comes to managing a new property, winter is one of the most important times to take preventive action to minimize your liability as a landlord, and to make sure that your property stays in great shape during the often-extreme weather of the colder months. Not sure what steps you need to take to protect yourself and your property? In this blog, we’ve put together a list of a few of the most common landlord mistakes that new property owners make when preparing for the winter. Read on, and learn more! 1. Failing to Inspect Furnaces and Heating Units There are a few reasons that you should always inspect furnaces and heating units before each winter: Furnace inspections can reveal routine maintenance issues, and allow you to fix them before they become a serious problem Catching issues with a furnace or heating unit early will save you money and
Having pet-friendly apartments will help you attract more tenants, and can be a great way to market your rental properties. But if your tenants aren’t respecting your property, and are refusing to clean up after their pets and leaving pet waste all over the common areas of your apartment complex, you may be wondering how you can prevent this – and keep your apartments clean, safe, and comfortable for everyone. In this guide, we’ll discuss a few pet waste management strategies you can use to do this, and keep pet waste where it belongs – in the trash, and out of the way of your tenants! 1. Have an Airtight Pet Waste Policy Built into Your Lease First things first, you need to make sure that all of your leases have a policy in place regarding pet waste – and ensuring that owners are responsible for cleaning up their pet’s
There are three primary types of bad tenants: Tenants who are not paying their rent or refuse to pay on time Tenants who are damaging your property Tenants who are violating their lease agreement – by doing things like being loud and disruptive, having pets that are not allowed, or providing a permanent residence to individuals who are not part of the lease. And when it comes to bad tenants, you may think your only option is to try to evict them – but this is not true. In fact, eviction should usually be your last resort. It’s legally complex, and renters have many protections that can help them fight back against eviction. So, what should you do about bad tenants? We’ve put together a list of a few of the best options you have. Read on, and start developing a plan to deal with your own bad tenants! 1.
If you own an apartment complex, the last thing you want is to get a call in the middle of the night notifying you about a fire on your property. Apartment fires can be deadly, and can swiftly destroy your property. Because of this, it’s important that you understand your responsibilities when it comes to fires at your apartment complex. In this guide, we’ll give you a step-by-step overview of what you should do after a serious fire at your apartment complex. 1. Notify All of Your Tenants About the Situation First things first, you’ll want to notify all of your tenants about the situation as soon as you can, and ensure that they’re aware of the situation that occurred, and that your apartment complex may be uninhabitable or dangerous to enter. Using a service like DialMyCalls is a great way to do this. Using DialMyCalls, you can quickly send
If you’re not careful, the roofs at your rental properties can become neglected and damaged – this can easily lead to a costly repair bill, and make a big dent in your profits. If you want to make sure that the roofs at your rental properties are properly cared for and ensure you prevent leaks and water damage, you’re in the right place. In this article, we’ll be taking a look at a few essential steps you can take to keep your roofs – and your rental properties – in great shape. 1. Ask Tenants to Report Any Leaks or Roof Damage They Notice Immediately One of the difficult parts of preventing roof damage and leaks at rental properties is that you don’t live in the property – so you can’t constantly monitor the roof, check for leaks, and make sure your roof shingles or tiles are in great shape.
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