What is the main difference between emergency and mass notification systems?

An emergency notification system (ENS) is used for urgent, time-sensitive notifications like extreme weather, security problems, and matters of public safety. A mass notification system (MNS) is used for broader communications like event updates, reminders, or other non-critical notifications.

Can one platform handle both types of alerts?

Yes. Many of today's communications platforms, including DialMyCalls, have created services for emergency and mass notifications. Using a hybrid platform allows users to address issues such as crisis alerting and day-to-day information updates from one dashboard or a single point of control.

Which system is best for schools or businesses?

Schools, hospitals and government agencies get the most benefit from emergency notification systems that provide instant alerts and allow compliance with safety policies. Businesses, HOAs and community organizations usually get better use out of mass notification systems for standard communication, but most find that a blended solution serves both needs satisfactorily.

How do emergency notifications work?

Emergency notifications are sent out through various channels—SMS, voice and email—to ensure the maximum reach. The messages may be pre-recorded or composed in real time and delivered through an emergency notification system such as DialMyCalls, which handles the disbursements and tracks delivery results.

Is DialMyCalls an emergency or mass notification system?

DialMyCalls is both! People can send out messages for emergencies when help is needed, but also have the capability to manage daily communications like reminders for events, bills, schedule changes, etc. All conveniently in one secure, easy-to-use website.

Voice & Text Broadcasting Solutions Blog - Page # 1

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