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10 Best Group Text Apps For Business In 2024 (Ranked)

Posted by Tim Smith in Business Continuity on May 1, 2024

10 Best Group Text Apps For Business In 2024 (Ranked)

As businesses continue to adapt and evolve in the ever-changing digital landscape, communication has become more important than ever. For a business to run smoothly and efficiently, effective communication among employees is crucial. With the rise of remote work and virtual teams, group text apps have become an essential tool for businesses to stay connected and collaborate effectively.

But with so many options available, it can be overwhelming to choose the best group text app for your business. That’s why we’ve compiled a list of the top 10 group text apps for businesses in 2024 and ranked them, taking into consideration features, ease of use, customer service, and value for money.

Best Group Text Apps For Business

DialMyCalls - Best Mass Texting Services

DialMyCalls

DialMyCalls is a mass notification system that allows businesses to send out mass texts and voice messages quickly and easily. With its user-friendly interface and advanced features, DialMyCalls is our pick of the best mass texting services for businesses overall.

Features

  • Contact Management
  • One-Stop Shop
  • Detailed Reports

Contact Management

DialMyCalls offers a comprehensive contact management system, allowing businesses to easily organize and segment their contacts into groups. This makes it easy to send targeted group texts to specific teams or departments within the organization.

One-Stop Shop

DialMyCalls is a mass notification system that offers a comprehensive solution for businesses to send out group texts, voice calls, and email blasts.

Mass Texting, Made Easy

Send Bulk Text Message Campaigns in Seconds

This makes it easy for businesses to reach their employees or customers through different forms of communication.

Detailed Reports

Text Message Broadcast Report

DialMyCalls offers detailed reports on message delivery, allowing businesses to track the success of their group texts and adjust their communication strategies accordingly.

Slack Logo

Slack

Slack is a popular group text app for businesses that offers real-time messaging, file sharing, and integration with other business tools like Google Drive and Trello. Its interface is user-friendly and allows for compartmentalizing teams into different channels, making it easier to manage conversations and projects.

Features

  • Channels
  • Search Tools
  • Video & Audio Calls

Channels

Channels - Slack

Slack allows users to create different channels for specific teams, projects, or topics. This feature helps keep conversations organized and easily accessible. It also has the option for direct messages between individuals or small groups.

Search Tools

Search Tools - Slack

Slack offers powerful search tools that allow users to easily find past conversations, files, and links. This feature is especially useful for businesses with a large amount of communication happening on the platform.

Video & Audio Calls

Video & Audio Calls - Slack

Slack allows for video and audio calls, making it easier for teams to communicate and collaborate on projects.

Microsoft Teams Logo

Microsoft Teams

Microsoft Teams is another popular group text app that offers similar features to Slack such as real-time messaging and file sharing. However, where Microsoft Teams stands out is its seamless integration with other Microsoft tools like Office 365 and Outlook. This makes it a great option for businesses already using these tools as it allows for a more streamlined workflow.

Features

  • Channels
  • Files
  • Contacts

Channels

Channels - Microsoft Teams

Microsoft Teams allows you to create different channels for specific projects or teams, making it easy to organize conversations. The threaded messaging feature also allows for organized discussions within a channel.

Files

Files - Microsoft Teams

Share and collaborate on files in real-time, and integrate them with the Microsoft Office suite for easy document editing.

Contacts

Contacts - Microsoft Teams

Microsoft Teams allows users to create and manage contacts, making it easier to communicate with specific team members.

WhatsApp Business

WhatsApp Business is a mobile app designed specifically for small businesses to communicate with customers through messaging. With over 2 billion active users, WhatsApp is a powerful tool for businesses to reach a large audience. Its group chat feature allows businesses to communicate with up to 256 participants at once, making it ideal for team communication and customer engagement.

Features

  • Respond to Customer Messages
  • Initiate Messages
  • Scalability

Respond to Customer Messages

Respond to Customer Messages - WhatsApp

WhatsApp Business allows businesses to respond to customer inquiries, provide support, and share updates throughout their time with their customers.

Initiate Messages

Initiate Messages - WhatsApp

WhatsApp Business allows businesses to initiate conversations with customers and send important updates, such as order confirmations or delivery notifications. This feature is especially useful for e-commerce businesses.

Scalability

Scalability - WhatsApp

WhatsApp Business offers a scalable solution for businesses of all sizes, making it suitable for small startups to large corporations. It also has a user-friendly interface, making it accessible to employees of all levels.

GroupMe Logo

GroupMe

GroupMe is a group text app owned by Microsoft that allows businesses to create private chat groups with their employees or teams. It offers all the basic features of a group text app such as group messaging, file sharing, and photo sharing. One of its biggest advantages is its simplicity and ease of use, making it a great option for small businesses or teams who are not looking for advanced features. It has become especially popular on college campuses because of this.

Features

  • Feature-Rich App
  • Subchat Topics
  • Phone Number Privacy

Feature-Rich App

Feature-Rich App - GroupMe

GroupMe offers a wide range of features, including the ability to create group chats with up to 500 members, share videos and photos, and even use polls and stickers in chat. This makes it an ideal choice for businesses of all sizes.

Subchat Topics

Subchat Topics - GroupMe

GroupMe offers a unique feature called “Subchat Topics” which allows users to create separate conversations within a group chat. This is especially useful for businesses with multiple departments or projects, as it allows for more organized and focused communication.

Phone Number Privacy

Phone Number Privacy - GroupMe

One of the standout features of GroupMe is its phone number privacy. Users can join a group chat without sharing their personal phone numbers, making it a great option for businesses that value privacy and security.

Telegram Logo

Telegram

Telegram is a cloud-based messaging app that offers features such as group chats, file sharing, and voice calls. It is known for its strong focus on security and privacy, making it a popular choice among businesses that handle sensitive information. With end-to-end encryption, self-destructing messages, and the ability to create private channels for team communication, Telegram ensures that your business conversations are kept secure.

Features

  • In Chat Media Folders
  • Stickers
  • Personalized Chats

In Chat Media Folders

In Chat Media Folders - Telegram

Telegram automatically organizes your media files into folders based on type by contact, making it easier to find and access them. This is particularly useful for businesses that need to share a large number of files within a group chat.

Stickers

Stickers - Telegram

Telegram offers a wide range of stickers and GIFs to make conversations more fun and engaging. This can be especially useful for businesses looking to add some personality to their group chats.

Personalized Chats

Personalized Chats - Telegram

Telegram offers the option to create personalized chats for specific departments or teams within a business, including personalized polls and backgrounds. This allows for better organization and communication among different groups and boosts morale.

Viber Logo

Viber Business Messages

Viber Business Messages is a platform designed specifically for businesses to connect with their customers through chat messages. With features like chatbots, auto-replies, and analytics, it’s a great option for businesses looking to streamline their customer communication.

Features

  • Conversation Starters
  • Enhanced Messages
  • Chat Pinnability for Customers

Conversation Starters

Conversation Starters - Viber

Viber Business Messages offers a variety of conversation starters to help businesses engage with their customers and employees. These include polls, quizzes, surveys, and more.

Enhanced Messages

Enhanced Messages - Viber

Viber Business Messages allow businesses to send rich, interactive messages with images, videos, buttons, and more to engage customers and drive conversions.

Chat Pinnability for Customers

Chat Pinnability for Customers - Viber

One of Viber Business Messages’ standout features is the ability for customers to pin important chats, making it easier for them to access and respond to important information from your business.

SlickText - Best Bulk SMS

SlickText

SlickText is a powerful group text app that specializes in text marketing for businesses. With easy-to-use features, businesses can send mass texts, schedule messages, and track campaign performance. SlickText also offers advanced targeting options and integrations with popular CRM platforms like Salesforce and HubSpot.

Features

  • Comprehensive Toolset
  • Large Reach
  • Growth-Oriented Marketing Tools

Comprehensive Toolset

Comprehensive Toolset - SlickText

SlickText offers a comprehensive toolset for businesses to create and manage effective text marketing campaigns. This includes features like Textwords, Contests, Marketing Tools, and Analytics.

Large Reach

Large Reach - SlickText

SlickText has a large reach capability, allowing businesses to send mass texts to thousands of contacts at once. This is especially useful for marketing campaigns and promotions.

Growth-Oriented Marketing Tools

Growth-Oriented Marketing Tools - SlickText

SlickText offers a variety of marketing tools such as workflows, QR code generators, and opt-in web forms and links to help businesses grow their subscriber list and engage with customers effectively.

Connecteam Logo

Connecteam

Connecteam is a comprehensive employee communication and management app that offers group texting as one of its many features. With Connecteam, businesses can easily send mass texts to employees, create different groups for specific teams or projects, and even schedule messages in advance.

Features

  • GPS Time Clock
  • Mobile Capabilities
  • Location Sharing

GPS Time Clock

GPS Time Clock - Connecteam

Connecteam’s GPS time clock feature allows businesses to track employee attendance and location, making it a great tool for managing remote teams. While this may not be related to texting directly, it helps ensure you’re not constantly texting or monitoring employees.

Mobile Capabilities

Mobile Capabilities - Connecteam

Connecteam is designed to be used on smartphones and tablets, allowing you to edit your timesheet, chat with your team, and schedule events from anywhere. This makes it perfect for businesses with remote or on-the-go employees who need to stay connected.

Location Sharing

Location Sharing - Connecteam

One unique feature of Connecteam is the ability to share real-time locations with employees. This can be useful for businesses with field teams or remote workers, allowing them to track their employees’ whereabouts and ensure their safety.

zoho logo

Zoho Cliq

Zoho Cliq is a comprehensive team communication platform that offers group text messaging, file sharing, video conferencing, and task management. It also allows businesses to communicate with external stakeholders such as clients and vendors through guest access.

Features

  • PrimeTime
  • Simple Features
  • Comprehensive Home Page

PrimeTime

PrimeTime - Zoho

Zoho Cliq’s PrimeTime feature allows businesses to conduct virtual meetings, webinars, and presentations with up to 100 participants.

Simple Features

Simple Features - Zoho

Zoho Cliq offers all the basic features you would expect from a group text app and more, including contacts, starred messages, mentions, and bots.

Comprehensive Home Page

Comprehensive Home Page - Zoho

Zoho Cliq’s home page provides a centralized hub for all communication and collaboration. From here, users can access group chats, direct messages, tasks, files, and channels.

How To Choose The Best Group Texting App For Your Business

Now that we’ve given you our list, it’s time to decide which one is right for you. But how do you do that? The most important thing is to understand what features and factors you should consider when choosing a group text app for your business. Here’s how all of our choices stack up against each other in these categories:

PlatformEase of UseCustomer SupportOther FeaturesPricingScore
DialMyCalls4.84.74.74.74.7
SlickText4.84.94.84.64.7
Connecteam4.74.94.74.84.7
WhatsApp Business4.94.74.64.54.6
Slack4.64.44.64.64.5
Telegram4.74.34.64.74.5
Microsoft Teams4.44.34.44.54.4
Viber4.64.34.34.54.4
Zoho Cliq4.54.24.44.54.4
GroupMe4.43.94.14.74.2

Start Sending Group Texts With DialMyCalls

Out of the many group text apps available, we’ve ranked DialMyCalls as the top choice for businesses. As a mass notification system and mass texting service with the ability to send out texts quickly and efficiently, it is a valuable tool for any business looking to improve communication among team members.

Slack and Microsoft Teams are also great options for businesses, with their advanced features such as file sharing, video conferencing, and project management tools. However, these come at a higher price point compared to DialMyCalls.

For smaller businesses or those on a budget, WhatsApp Business offers a simple and cost-effective solution for group messaging. GroupMe is another popular option, especially for teams that work on the go.

If security is a top priority for your business, Telegram and Viber Business Messages offer end-to-end encryption to protect your messages.

For businesses that rely heavily on SMS marketing and customer communication, SlickText offers a comprehensive platform with features like automated campaigns and keyword triggers. Connecteam is another all-in-one solution for employee communication, scheduling, and task management.

Lastly, Zoho Cliq stands out for its integration capabilities with other business apps such as Google Drive and Salesforce, and its ability to incorporate external shareholders into your internal communication capabilities.

In conclusion, when it comes to choosing the best group text app for your business in 2024, consider your budget, team size, and specific needs. But no matter which option you choose, effective communication and collaboration will be key to the success of your business.

Still not sure where to start? DialMyCalls is always a great option, and you can try it for free with a quick sign-up process today! So start sending group texts with DialMyCalls today and see the difference it can make in your business operations.

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