What does NG9-1-1 stand for?

NG9-1-1 stands for Next-Generation 9-1-1. It refers to the modern, Internet Protocol (IP)-based emergency communication system that's replacing the traditional analog 911 infrastructure built in the 1960s. The "next generation" designation reflects its ability to handle contemporary forms of communication, including text, images, video, and data.

Is NG9-1-1 available nationwide?

No, NG9-1-1 is not yet fully available nationwide. According to the National 911 Program, while at least 70% of the U.S. population lives in states that have begun implementing NG9-1-1, no state has achieved complete end-to-end deployment across all Public Safety Answering Points (PSAPs).

Can you text NG9-1-1?

Yes, text-to-911 is available in many locations, though not everywhere yet. According to the FCC, when a PSAP requests text-to-911 service, wireless carriers and text messaging providers must deliver the capability within six months. However, implementation remains the decision of individual call centers.

How is NG9-1-1 funded?

NG9-1-1 is primarily funded through state and local sources, mainly via 911 surcharge fees collected on telephone bills and general revenue funds. Unlike some other public safety initiatives, there is currently no dedicated federal funding stream for NG9-1-1 implementation. The federal government has occasionally provided grant programs, but these have been limited.

Does NG9-1-1 replace emergency notification systems?

No, NG9-1-1 does not replace emergency notification systems; they serve complementary purposes. NG9-1-1 is an inbound system that receives emergency calls, texts, images, and videos from the public to emergency services. Emergency notification systems are outbound platforms that push alerts, warnings, and instructions from public safety agencies to the community. Both are essential components of a comprehensive emergency communication strategy.

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