DialMyCalls Supports Team Collaboration With New Pro Plan!
Posted by Tim Smith in Business Continuity on May 7, 2026
When multiple team members are handling customer texts, things get messy fast with missed replies, duplicate responses, and zero visibility into who said what.
That’s why DialMyCalls is launching a brand new pro plan that has team collaboration in mind. Whether you are a church looking for a way to reach out to congregation members or a property management group sending HOA payment reminders, the DialMyCalls pro plan is a perfect service to help keep communication simplified.
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What Is The DialMyCalls Pro Plan?
Unlike traditional mass notification or helpdesk tools, the DialMyCalls Pro Plan is built specifically for teams managing high-volume text communication by combining mass messaging with real-time collaboration in one place.
The DialMyCalls Pro plan offers enhanced collaborative features to our top-notch mass texting and voice broadcasting platform. Enhance our 2-way texting service by adding a shared inbox with the ability to assign text conversations, snooze certain messages for later, and add internal notes for you and your team.
In addition to the enhanced 2-way texting features, the pro plan offers the ability to create custom permission groups when using DialMyCalls Sub-Accounts. Allow multiple users to access your main account and select exactly what you would like them to be able to access in your DialMyCalls account.
The Pro Plan is not meant to replace a CRM, but its goal is to add team collaboration to an already industry-leading mass notification platform.
DialMyCalls Pro Plan Features
Let’s take a look at all of the new collaboration features that are included when purchasing the new Pro Plan.
2-Way Texting Team Collaboration Enhancements
Customers who have an active 2-way texting subscription on their account will unlock the following shared inbox enhancements when the new Pro Plan is purchased:
Never Miss A Customer Reply
Utilize the existing 2-way texting interface to work from one shared inbox instead of juggling handoffs between teammates.
Keep Every Conversation Owned
Assign threads, snooze conversations, assign follow-ups, and reopen closed conversations when a customer replies.
Move Faster As A Team
Use internal notes, bulk actions, and send-and-resolve workflows without leaving the 2-way texting inbox.
Account Access Enhancements
Don’t need 2-way texting? The pro plan also unlocks the ability to create custom permissions for multiple users on a single DialMyCalls account.
Custom Permission Groups
Create custom permission groups for your sub-accounts (teammates) that control what they can and cannot do when logged into DialMyCalls.
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How Much Is The DialMyCalls Pro Plan?
To utilize all of the features launching with the pro plan, you would need to have an active 2-way texting subscription and then purchase the pro plan.
Pricing Breakdown
Pro Plan
– $49.99 / month (Includes 3 Users – $12.99 per additional user)
* An active 2-way texting plan is required in addition to the pro plan to unlock ALL of the team collaboration features (internal notes, message assignments, snooze option, etc.) – customers on our monthly credit plans already have 2-way texting included.
Benefits Of The DialMyCalls Pro Plan
The DialMyCalls Pro Plan unlocks the ability to seamlessly utilize 2-way text messaging while collaborating with your team (employees, congregation members, property managers, etc.).
Take advantage of our mass texting platform and streamline communication between your teammates and your customers, employees, church members, and many more. Having the ability to track your teammates’ responses to incoming text messages will help streamline all communication – actively assign, write notes, snooze, and close out incoming text messages.
Pro Plan Use Cases
How can different teams collaborate using DialMyCalls’ new pro plan features? The 2-way texting enhancements and customizable sub-accounts can benefit the following organizations:
Churches – Give your pastor and church administrators the ability to have 1-on-1 conversations with your congregation. Easily organize and plan fundraising events and church festivals by sending out text messages to your congregation and then managing all of the incoming replies from the 2-way texting interface.
Property Management – Property Managers can utilize the internal notes feature as well as the assignment feature to easily assign incoming messages to the correct neighborhood manager – add internal notes to ensure a seamless messaging experience between the property manager and resident.
Business – Managers at a business can add in department leads and HR to help streamline communication between every department and their employees. Create an onboarding plan that utilizes the pro plan’s message assignment option and internal notes to quickly get new hires to work.
These are just a few use cases that can benefit from the new Pro Plan. If you are looking to utilize a mass notification platform with team collaboration in mind, then the new pro plan is the perfect solution for you!
Try The New Pro Plan Today!
We are offering a 14-day free trial on the new pro plan for our customers. If you would like to use the full shared inbox benefits of the pro plan, then a 2-way texting subscription is required. Sign up today and give our new team collaboration features a try!
DialMyCalls Pro Plan FAQ
What Is The DialMyCalls Pro Plan?
The DialMyCalls Pro Plan introduces streamlined team collaboration into our existing mass notification system. Easily collaborate with your entire team to manage incoming 2-way text messages with one shared inbox – track, assign, snooze, close, and comment internally, right from the 2-Way texting interface.
Allow multiple people access your DialMyCalls account with custom Sub-Accounts – assign permissions to each account to control who has access to what..
Do I have to have 2-way texting active to use the Pro Plan?
The Pro Plan offers enhancements to 2-Way Texting but it also offers custom permission groups for Sub-Accounts. If you are only interested in having multiple sub-accounts use your main DialMyCalls account then you do not need 2-Way texting active.
How Much Is The Pro Plan?
The DialMyCalls Pro Plan is $49.99 / month and includes 3 sub-accounts – if you want to add more sub-accounts they are $12 each per month.
Who Can Benefit From The Pro Plan?
The DialMyCalls Pro Plan is designed with team collaboration in mind so it is perfect for small churches, property management companies, small businesses, and many more.
Reach Thousands, Instantly
Grow Your Business by Leveraging Mass Texting
Author
Tim Smith is the Media Manager at DialMyCalls, where he has leveraged his expertise in telecommunications, SaaS, SEO optimization, technical writing, and mass communication systems since 2011. Tim is a seasoned professional with over 12 years at DialMyCalls and 15+ years of online writing experience.
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“I am a youth minister and have spent hours in the past calling students individually to remind them of an upcoming event or to get out an urgent announcement. With DialMyCalls.com, I cut that time down to about 1 minute. I also love how I can see exactly who answered live and how long they listened so I know if they heard the whole message. DialMyCalls.com is the best website I have stumbled upon all year! Thanks!”
Central Baptist Church
Try Using DialMyCalls Right Now
Start For Free
Author
Tim Smith is the Media Manager at DialMyCalls, where he has leveraged his expertise in telecommunications, SaaS, SEO optimization, technical writing, and mass communication systems since 2011. Tim is a seasoned professional with over 12 years at DialMyCalls and 15+ years of online writing experience.
Try Using DialMyCalls Right Now
Start For Free
Recent Posts
- DialMyCalls Supports Team Collaboration With New Pro Plan!
- 10 Follow-Up Text Message Templates That Keep Leads Engaged
- Top 8 Software for Streamlining Church Communication in 2026
- 10 Payment Reminder Text Templates That Get Paid Without the Awkwardness
- 10 Appointment Confirmation Text Templates That Build Trust Instantly
Categories
“I am a youth minister and have spent hours in the past calling students individually to remind them of an upcoming event or to get out an urgent announcement. With DialMyCalls.com, I cut that time down to about 1 minute. I also love how I can see exactly who answered live and how long they listened so I know if they heard the whole message. DialMyCalls.com is the best website I have stumbled upon all year! Thanks!”
Central Baptist Church
Try Using DialMyCalls Right Now
Start For Free