Connected Call Length
Connected Call Length or Call Duration, refers to how long a voice broadcast recipient stays on the line once a call is picked up. Evaluating the connected call length on your voice broadcasts will help determine the following:
Was the recording too long or too short?
Were the calls placed at the right time of day?
Was the recording personalized and engaging to the recipients?
DialMyCalls offers detailed call broadcasts for every call placed from within our mass notification system. Members will be able to analyze their calls to see the Connected Call Length for each individual contact and adjust their messages accordingly to maximize success rates.