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Communications Glossary

Telephone Polling

Automated phone polling offers the ability to ask a series of questions via voice message and in turn, recipients are able to key in responses that can be tracked.

The DialMyCalls phone polling option is a premium feature that can be added to any voice broadcast. Using our online admin panel, members of our service can create a polling message, define what each keystroke on the phone means and then view the results via our online reporting system.

For example, a member can send out a poll asking: “What is your favorite color? Press 1 for blue, 2 for red, 3 for green, 4 if your color is not listed or 5 if your are colorblind.” Once the automated poll has been completed, DialMyCalls members can then view the results within minutes.

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