Voice Broadcasting Service FAQs
What Is Voice Broadcasting?
Voice broadcasting is a way to send a prerecorded or text-to-speech voice message to many phone numbers at the same time. Instead of calling each person yourself, voice broadcasting software automatically calls your whole contact list and delivers your message.
How Does Voice Broadcasting Work?
Voice broadcasting software dials every phone number on your list at once and plays your recorded message when someone answers. If the call goes to voicemail, answering machine detection lets the system leave your message there instead. DialMyCalls can send approximately 3,000 calls per minute.
How Do I Send a Voice Broadcast?
Create a free DialMyCalls account, add your contacts or import them from a CSV or Excel file, and create your message by recording it from any phone or the mobile app, uploading a WAV or MP3 file, or using text-to-speech. Then choose your contacts and send your voice broadcast right away or schedule it for later.
Can Voice Broadcasts Be Scheduled?
Yes. You can send a voice broadcast immediately or schedule it for a specific date and time. Scheduling is useful for reminders, announcements, and messages you want to go out at the best time for your audience.
Can Voice Broadcasting Leave Voicemails?
Yes. When a call reaches an answering machine, DialMyCalls can leave your message as a voicemail. With live answer and voicemail messages, you can even play one recording when a person answers and a different one when the call goes to voicemail.
What Is Answering Machine Detection?
Answering machine detection (AMD) determines whether a call was answered by a live person or an answering machine. DialMyCalls' AccurateAMD™ makes this decision during your voice broadcast, so the right message plays for each call.
Can Recipients Respond to a Voice Broadcast?
Yes. You can let recipients press 1 to talk to a live representative, leave a message you can play back in your report, or answer questions with telephone polls. Recipients can also replay your message or opt out of future calls with a key press.
What Can Voice Broadcasting Be Used For?
Organizations use voice broadcasting for emergency alerts, appointment reminders, employee notifications, school announcements, event reminders, customer updates, and surveys.
Is Voice Broadcasting Legal?
Yes, when you follow the rules. Only call people who have given you permission to contact them, identify your organization in the message, and give recipients a way to opt out, such as push to opt-out. In the U.S., the TCPA sets consent rules for prerecorded calls, and marketing calls have stricter requirements than informational ones. See our compliance resources to learn more.
How Much Does Voice Broadcasting Cost?
The cost depends on how many calls you send and how many people you reach. DialMyCalls offers pay-as-you-go credits with no contracts, plus monthly plans for organizations that call the same contacts regularly. You can start with a free trial, no credit card required. See our pricing for details.